{Africa World Airlines Limited (AWA),Accra,Full-Time, GH,N/A, N/A,28 Feb-2014};

Africa World Airlines Limited (AWA) is a new Ghanaian registered private-sector company formed with the sole vision of making air travel an option for majority of travelers within the markets in which we operate.

Department:  Operations Control Department
Reports to: Manager, Ground Handling
Location: Accra

JOB PURPOSE:

•   Ensure that all Agent Employees performing ground operations services and all related services are well managed to the benefit of AWA
•   Supervise the Customer Service and Ramp operations of AWA
•   Ensure that the best practices and standards are met while coordinating the activities of the ground staff in the station.
•   Assist the Ground Handling Manager in the day to day activities of the Station.

KEY ACCOUNTABILITIES/RESPONSIBILITIES

•   Responsible for the efficient and effective operations of the check-in process including the resolution of any ticketing and reservation issues, management of customer complaints and ramp services are done
•   Ensure that all ground operations procedures meet company, GCAA and international standards.
•   Control all ramp activities and ensure prompt ramp services are delivered by all AWA Agents
•   Ensure that the ground operations manual, passenger handling/customer service procedures manual are periodically audited to meet regulatory and company requirements.
•   Conduct internal audits and inspection of Ground Operations.
•   Provide leadership and direction for assigned staff to achieve departmental goals for productivity and quality.
•   Provide Ground Operations Manager with daily, weekly and monthly reports by required time frames.
•   Review and approve agents timesheets, attendance records, monthly status reports and make agents scheduling adjustments as needed
•   Maintain a visible presence in the work environment and be available to the staff as needed
•   Ensure all passengers are handled in a professional manner
•   Keep effective communication lines with our key clients and corporate passengers
•   Take timely decisions on ticketing issues that may impinge on OTP of all flights
•   Demonstrate a high level of ticketing and check-in skills
•   Ensure agents are adequately briefed on new changes in ticketing, Ramp and passenger acceptance.

Competencies (Knowledge/skills/abilities)

•   Must have knowledge in Ticketing/Reservations & Passenger handling.
•   Must possess knowledge and experience in Airport Ground/Ramp handling duties.
•   Must possess knowledge in computer skills
•   Must be responsible for resource utilisation to meet AWA standards while balancing customer service and revenue requirements
•   Must understand and administer company/division policies, guidelines and practices
•   Must take decisions regarding all ticketing, passenger acceptance procedures independently without immediate referral to the Station manager when necessary

Qualification Required & Experience

•   Fresh graduates (1st Degree or similar) who have just completed their National Service and desire to have a career with the airline.
•   Strong understanding of customer service and ability to deliver same
•   Excellent communication skills
•   Ability to resolve issues in a calm and professional manner
•   Ability to work under pressure and in a stressful environment
•   Must possess a valid Ghanaian Driver’s License
•   Must be a Ghanaian living in Accra

Minor Qualifications

•   Experience in working at the Airport, frontline or ticketing counter
•   Experience in Airport Ground/Ramp handling duties

Location: Accra

How To Apply For The Job

Please note that applications should be sent to:

2A SENCHI STREET
OFF LIBERATION ROAD,
PMB CT67
ACCRA,GHANA

Or

Click Here To Apply Online

Closing Date: 31 January, 2014

{Ghana Civil Aviation Authority,Accra,Full-Time, GH,N/A, N/A,31 Dec-2013};

The Authority seeks to invite applications from suitably qualified persons to fill the above-mentioned vacancies at the Air Traffic Services Department.

Under the immediate supervision of the Manager of Aeronautical Information Services, the successful candidate will ensure that all the various functions/ tasks are performed as indicated below:

JOB FUNCTIONS

The person will:

•   Assist the AIS Officers and Supervisors in their day to day activities.
•   Check and evaluate incoming messages from the AFS.
•   Assist in the preparation of overflight/landing requests and communicate the decisions of the Security Agencies to Aircraft Operators.
•   Perform other related duties as may be assigned.

Qualification Required & Experience

Applicant must:

•   Have a Bachelor’s Degree in the Sciences, Arts or Social Sciences.
•   Be Computer Literate in Microsoft Office Applications (Word, Excel and PowerPoint).
•   Have Post-national service experience.

KNOWLEDGE, SKILLS AND ABILITIES
Applicant must have the:

•   Ability to communicate well and have good interpersonal skills.
•   Ability to work with colleagues to achieve set objectives and maintain harmonious working relations.
•   Commitment to continuous learning and willing to keep abreast with new developments in the professional field.

AGE LIMIT

•   Applicants must not be more than 28 years old by 31st December 2013.

Location: Accra

How To Apply For The Job

Application and Curriculum Vitae with copies of BECE Certificate, WASSCE Certificate and National Service Certificate must be submitted to:

DIRECTOR OF HUMAN RESOURCES
GHANA CIVIL AVIATION AUTHORITY
PRIVATE MAIL BAG – KOTOKA
INTERNATIONAL AIRPORT
ACCRA-GHANA

Closing Date: 12 December, 2013

•   Applications without the relevant abovementioned documentation will not be considered.
•   ONLY  SHORTLISTED APPLICANTS WILL BE CONTACTED.

{Africa World Airlines Limited (AWA),Accra,Full-Time, GH,N/A, N/A,30 Nov-2013};

Africa World Airlines Limited (AWA) is a new Ghanaian registered private-sector company formed with the sole vision of making air travel an option for majority of travelers within the markets in which we operate.

•   Job Title: Aircraft Technician
•   Department:  Maintenance & Engineering
•   Reports to: Head of Maintenance & Engineering
•   Location: Head Office, Accra

Job Purpose

•   Deliver aircraft maintenance service to directly support operations and to provide specialised knowledge or information which is required to ensure effective operation.
•   Key Accountabilities / Responsibilities
•   Maintain the aircraft in accordance with an approved Maintenance Schedule.
•   Ensure due maintenance is performed on all aircraft in a timely manner in order to meet the Flight Schedule
•   Maintain Continued Airworthiness across the fleet
•   Proactive in working closely with the other employees to ensure smooth and safe operation of the Airline.
•   Ensure a high level of safety standards are maintained within the immediate working area and within the organization.

Required Skills or Experience

Competencies (Knowledge/Skills/Abilities)

•   Must be able to read and interpret the following: Maintenance Manuals, Illustrated Parts Catalogue, Structural Repair and Wiring, Diagram System Schematics, and use ATA Codes.
•   Must be computer Literate
•   Must be able to document maintenance performed on required forms.
•   Must have knowledge of design techniques, principles, tools and instruments involved in the production and use of precision technical plans, blueprints, drawings, and models.
•   Must have knowledge of materials, methods, and the appropriate tools to construct objects and structures.

Qualification Required & Experience

•   1st Degree in a relevant field
•   Experience in Airframe & Powerplant or Avionics preferred
•   Experience in Embraer 145 is a plus
•   A valid clear driver’s license.
•   Excellent verbal and written communication skills
•   Ability to lift up to 50 lbs.
•   2 years experience in all phases of commercial transport aircraft
•   Ability to work independently and in a team environment and troubleshoot aircraft systems
•   Basic understanding of EASA / FAA regulations.

Location: Accra

How To Apply For The Job

Please note that applications should be sent to:

2A SENCHI STREET
OFF LIBERATION ROAD,
PMB CT67
ACCRA,GHANA

Closing Date: 31 October, 2013

{Africa World Airlines Limited (AWA),Accra,Full-Time, GH,N/A, N/A,30 Nov-2013};

Africa World Airlines Limited (AWA) is a new Ghanaian registered private-sector company formed with the sole vision of making air travel an option for majority of travelers within the markets in which we operate.

•   Job Title: Aircraft Maintenance Planner
•   Department:  Maintenance & Engineering
•   Reports to: Head of Maintenance & Engineering
•   Location: Head Office, Accra

Job Purpose:

To track, schedule, and prepare work packages as well as coordinating the accomplishment of aircraft maintenance requirements in designated maintenance stations.

Key Accountabilities/Responsibility

•   Plan all short-term maintenance requirements, time-limited component changes, and MEL deferrals.
•   Coordinate with Base Planning, Materials, and AWA designated Maintenance Station personnel to integrate non-routine and MEL deferrals into scheduled Line Maintenance events
•   Coordinate with appropriate AWA designated Maintenance Station management to develop daily work packages, set priorities, and establish effective Maintenance Station work loading.
•   Develop work packages (job instruction cards) for AWA designated Maintenance Stations, taking into account requirements such as maintenance skills, tools, and materials.

Competencies (Knowledge/Skills / Abilities)

•   Must possess excellent planning & organisational skills
•   Must possess good analytical skills
•   Must have self-drive, take initiatives, possess high integrity, a  team player & customer-focused
•   Must have a high performance culture initiative
•   Must possess excellent interpersonal & communication skills
•   Must have excellent computer skills
•   Must perform cross-functional duties

Qualification Required & Experience

•   University graduate with a degree in a relevant field
•   At least two (2) years of previous experience
•   Experience on commercial jet aircraft. (Corporate Aviation is preferable, Commercial Airline is acceptable).

Location: Accra

How To Apply For The Job

Please note that applications should be sent to:

2A SENCHI STREET
OFF LIBERATION ROAD,
PMB CT67
ACCRA,GHANA

Closing Date: 31 October, 2013

{Kenya Airways,Accra,Full-Time, GH,N/A, N/A,30 Nov-2013};

Kenya Airways is truly the Prideof Africa. Our global network now reaches 59 destinations, 46 of which are spread across the Africa continent. With a modern fleet of  36 aircrafts, including four Boeing 777 series, makes us one the youngest fleets in Africa.

Kenya Airways opens a world of opportunity across the continent, creating sustainable development by connecting its people and businesses within Africa and around the world.

At Kenya Airways we believe our greatest asset is our people. When you join Kenya Airways we provide you with training and all the systems and tools you require to perform. And best of all, we provide an environment that enables each and every one of our employees to achieve their full potential.

Brief Description  

•   Efficiently manage and coordinate pricing and sales related processes in designated markets in order to maximize POS revenue. Monitors the performance of the assigned countries and routes in order to develop and supply valuable Management information to the assigned Area.

Detailed Description        

Pricing

•   Together with the Area Manager proposes and defends the pricing strategy for the region to the Pricing Managers in Revenue Management.
•   Prepares the Winter and Summer structural pricing proposals.
•   Co-ordinates the pricing process within the local organization together with NBO Revenue Management, both for structural and ad-hoc pricing.
•   Continuously monitors market developments and takes the appropriate action in order to maintain or grow the market share.
•   Coordinating pricing actions with local marketing for timely marketing support
•   Responsible for local distribution of fares / promotions etc electronically (via email etc) or paper pamphlets ( where paper distribution applies)
•   Revenue analysis for pricing programs, sub class developments, incorporate conclusions into follow-up pricing proposals
•   Provides an accurate and timely POS forecast (together with Business Support), focusing on demand, yield and Local market trends.
•   Early and proactive signaling of changing trends, patterns, calender of events and market circumstances
•   Opportunity signaling towards sales regarding low-load flights and providing competitor analyses.
•   Professional and persuasive communication internally and with NBO Revenue Management

Business Support

•   Performs regular review of Business Results, Forward Bookings, Segments & Distribution strategy and other relevant MI on assigned markets & routes
•   Monitors and alerts on the economic performance of the assigned routes and markets, on the evolution of the SPA’s, Partnerships evolution and proposes the appropriate action plans
•   Supports the allocated Area in drawing up and deploying their Commercial Sales Business Plan, together with managers in order to reach all targets – drives its implementation and provides a monthly KPI overview
•   Ensures a timely delivery of the commercial sales weekly Area report

Qualification Required & Experience

•   University degree in Business Related Field

Additional Qualifications

•   Fluent in English
•   Knowledge of Revenue Management and Pricing principals
•   Ticketing and Sales background
•   Altea, Amadeus, Monet, Delorian
•   PC skills (Excel/Word)
•   MI & Reporting tools knowledge

Minimum Years of Experience

•   3 years airline experience in a commercial environment
•   Experience in the airline business

Other Skills

•   Strategic ability
•   Analytical skills
•   Logical thinking
•   Information gathering
•   Technical Skills and Competence
•   Concern for Excellence
•   Competitive awareness
•   Problem analysis
•   Commercial orientation
•   Initiative
•   Persuasiveness
•   Business orientation
•   Ability to convey a clear position and defend it
•   Team player
•   Out of the box thinker

Location: Accra

How To Apply For The Job

All manual applications to be addressed to Country Manager Kenya Airways Ghana. Applications can be dropped at:-

Kenya Airways
Head Office Accra
(Silver Star Tower) during office hours.

Closing Date: 23 October, 2013

{Africa World Airlines Limited (AWA),Accra,Full-Time, GH,N/A, N/A,29 Oct-2013};

Africa World Airlines Limited (AWA) is a new Ghanaian registered private-sector company formed with the sole vision of making air travel an option for majority of travelers within the markets in which we operate.

•   Job Title: Dispatcher
•   Department: Operations Control Department
•   Reports to: The Head of Operations Control
•   Location: Head Office, Accra

Job Purpose:

•   Dispatch and follow flights to ensure the safe and smooth operations of the airline
•   Key Accountabilities
•   Dispatching of Flights and operations monitoring
•   Flight document management
•   Flight information and aircraft performance related document management
•   Handle other related operations issues
•   Other tasks as assigned from time-to-time by the Head of Operations Control Department.

Qualification Required & Experience

•   1st Degree in a relevant field
•   Must be a licensed dispatcher
•   At least two years of experience is a plus

Skills and Competence

•   Possesses excellent planning & organisational skills
•   Possesses good analytical skills
•   Must have drive, initiative, high integrity, be a  team player & customer-focused
•   Ability to drive a high performance culture
•   Possesses excellent interpersonal & communication skills
•   Possesses excellent computer skills
•   Must have adequate English proficiency (spoken and written)
•   Must be extremely conversant with modern technology
•   Must be comfortable working with tablet computers, smartphones and other cutting edge devices
•   Must be able to work with people from diverse backgrounds and cultures
•   Demonstrate a high level of initiative and independence
•   Must be flexible and able to work under pressure
•   Possess good leadership skills
•   Must be physically able to lift moderate weights and work under demanding physical conditions
•   Ability to perform cross-functional duties is highly desired
•   A valid passport is required and a driver’s licence is required

Location: Accra

How To Apply For The Job

Please note that applications should be sent to:-

sarah.agbaga@flyafricaworld.com

Closing Date: 30 October, 2013

Only shortlisted candidates will be contacted

{Africa World Airlines Limited (AWA),Accra,Full-Time, GH,N/A, N/A,29 Oct-2013};

Africa World Airlines Limited (AWA) is a new Ghanaian registered private-sector company formed with the sole vision of making air travel an option for majority of travelers within the markets in which we operate.

Job Title:  Grounds Handling Officers
Department: Operations Control Department
Reports to:  Dir., Operations Control
Location: Accra

JOB PURPOSE
Ensure that all Agent Employees performing ground operations services and all related services are well managed to the benefit of AWA

KEY ACCOUNTABILITIES/RESPONSIBILITIES

•   To ensure efficient and effective operations of Check-in process including the resolution of any ticketing and reservation issues, management of customer complaints and ramp services.
•   Ensure that all ground operations meet company, GCAA and international standards.
•   Take Control of all ramp activities and ensure prompt ramp services by all AWA Agents
•   To ensure that the ground operations manual ,passenger handling/customer service procedures manual are periodically audited to meet regulatory and company requirements.
•   To conduct internal audits and inspection of Ground Operations.

PERFORMANCE INDICATORS

•   Ensure on-time departures
•   Prompt assistance to passengers & crew
•   Operationally available when on duty
•   Ensure efficiency by prioritising workload

Competencies (Knowledge/skills/abilities)

•   Knowledge in Ticketing/Reservations & Passenger handling.
•   Knowledge and experience in Airport Ground/Ramp  handling duties.
•   Required Level Of Proficiency In Computer Literacy And Microsoft Office

Qualification Required & Experience

•   Must be a College graduate or equivalent
•   Experience in working at Airport front/ticketing counter
•   Experience in Airport Ground/Ramp  handling duties.
•   Strong customer service aptitude

Location: Accra

How To Apply For The Job

Please note that applications should be sent to:

sarah.agbaga@flyafricaworld.com

Closing Date: 30 October, 2013

Only shortlisted candidates will be contacted

{Rwand Air,Accra,Full-Time, GH,N/A, N/A,29 Oct-2013};

RwandAir requires Sales Agents / Marketing Executives for immediate employment.

Qualification Required & Experience

•   2 years experience in the Industry (Airline/IATA/travel agency)
•   Good Knowledge of reservation system GABRIEL(SITA) .
•   Good Computer Skills (MS POWERPOINT, MS WORD, MS EXCELL, MS OFFICE)
•   Good Command of English.

EDUCATIONAL QUALIFICATION

•   Graduate (Any steam)
•   IATA Certified

Location: Accra

How To Apply For The Job

All interested agents should forward their CV to:

rwandair_2013@yahoo.com

Closing Date: 23 October, 2013