Scope of work
The Head of Region is responsible for the management, administration and efficient operation of full service branches within his or her assigned region or hub including operations, lending, product sales, Deposit Mobilization and Investments, customer service, and security and safety in accordance with our corporate objectives. He/She reports directly to the Chief Operations Officer (COO)
Key Responsibilities
• Developing new deposit and loan business.
• Providing a superior level of customer relations
• Promoting the sales and service culture through coaching, guidance and staff motivation.
• Achieving individual and branch targets through new business sales, referrals and retention of account relationships.
• Assists the COO in ensuring that the company’s operations and implementation procedures are consistent with its corporate objectives and policies.
• Providing effective leadership to subordinates through the demonstration of a high sense of Professionalism, due skill and care and profound integrity in the management of the company’s resources and performance of duties.
• Providing in-house and also recommend external training for subordinates with respect to best practices in Credit Administration, Finance management, Treasury and general business development relating to finance industry.
• Appraising the performance of subordinates and advice on staff development needs.
• Establishing and maintaining fruitful professional relationships with clients, business partners, competitors etc, with a view to promoting the image and business of the company, advancing the vision and ideals of the company and also ensuring the adoption and adaptation of best practices.
• Representing the company both internally and externally at all levels of business engagement – at the approval of Director – especially in issues relating to Business Development and promotion.
• Ensuring the timely submission of reports to the Appropriate receiving Authorities.
• Developing Loan and other innovative service products in consultation with COO, Credit team and other professional technical advisors.
• Assisting in the review all loan requests to ensure their viability and consistency with corporate policies which are designed to reduce the risks facing the company.
• Planning, coordinating and reviewing the activities of Credit Team including Initial Interview procedures, Information verification procedures, loan application documentation, financial appraisal techniques, preparation of verification reports, loan monitoring, recovery procedures etc.
• Reviewing systems and procedures currently being applied in the delivery of credit to ensure they are consistent with the company’s policies and are appropriate to ensure effective credit delivery.
• Designing and establishing a system of operational procedures, reporting systems and Internal Control procedures that will ensure the complete recording, analysis, reporting and presentation of all Credit activities undertaken by the company.
• Monitoring the repayment of loans by clients, and in conjunction with Finance Department to ensure that the accounting system is updated with any repayments received and also of cheques dishonored.
• Designing and establishing a system of operational procedures, reporting systems and Internal Control procedures that will ensure the complete recording, analysis, reporting and presentation of all Savings & Deposits activities undertaken by the company
• Monitoring the inflow of savings and deposits from clients and in conjunction with Finance Department ensure that the accounting system is continuously updated with any deposits received.
• Submitting weekly/monthly reports to the COO on the status of Deposits portfolio.
• Reviewing Monthly financial reports before submission to COO
• Support in ensuring that service operations and implementation procedures are consistent with corporate objectives, regulatory requirements and general operating or international standards
• Developing new deposit and loan business; provides a superior level of customer relations and promotes the sales and service culture through coaching, guidance and staff motivation
• Providing strategic leadership, training and supervision
• Responsible for attaining established region and corporate goals through active participation in sales management and officer call programs.
• Participating in CSR to increase the Company’s visibility and to enhance new and existing business opportunities.
• Supervising duties of branch and managerial staff, and coordinating managerial staff coverage within his or her hub.
• Authorizing budgets for the branches.
• Conducting group level Monthly Performance Reviews, etc.
• Any other responsibilities as maybe assigned from time to time.
Qualification Required & Experience
• A very good first degree in Business administration, Accounting or Finance, Credit Management and a member of a Recognized Professional Accounting Body, a master’s degree will be an advantage.
• At least six (6) years practical work experience at management level in a financial or banking institution.
• Strong interpersonal, management and Leadership skills.
• Good verbal and written communication skills with strong customer oriented focus and commercial awareness.
• Understanding of accounting and financial management with credit analysis abilities.
• Must have drive and passion to achieve, be innovative and demonstrate high level initiative and integrity.
Location: Accra
How To Apply For The Job
Interested and qualified persons are to send their detailed CV’s and cover letters to:-
starthr2013@gmail.com
The subject of the email should be the position you are applying for.
Closing Date: 30 June, 2014