{Stanbic Bank,Accra,Full-Time, GH,N/A, N/A,28 Feb-2014};

The Role
To support the management of risk through prevention, detection and investigation of fraud and enforcement of the Bank’s policies and procedures

Key Responsibilities

•   Investigate fraudulent activities / transactions perpetrated against the Bank by its employees, customers or any other person in a professional manner
•   Compile and submit detailed investigation reports as well as recommending appropriate action(s)
•   Liaise with Police in all cases requiring prosecution
•   Attend criminal court hearings and give evidence on behalf of the Bank
•   Assist in the recovery of losses incurred by the Bank through fraud, theft and forgery
•   Assist in the training and development of staff with regard to fraud awareness and prevention

Qualification Required & Experience

•   Preberably, a qualification in Law or Investigative / Forensic Auditing
•   A certificate in information technology will be an added advantage
•   5 years experience in bank auditing or investigations
•   Experience and knowledge of loss prevention techniques and operating systems
•   Experience in forensic auditing or operational loss control with a flair for legal work
•   Detailed knowledge of banking products, systems and procedures
•   Knowledge of the criminal justice system, legislation and civil recovery procedure
•   Understanding of and experience in Labour Relations procedures

Location: Accra

How To Apply For The Job

Interested persons may e-mail their application letter and current curriculum vitae (CV) to:-

recruitmentghana@stanbic.com.gh

Closing Date: 14 February, 2014

{Fidelity Bank Limited,Accra,Full-Time, GH,N/A, N/A,28 Feb-2014};

Job Description

Reporting to the Regional Sales and Service Manager, the Branch Manager will be required to supervise all Branch activities within the Bank’s policy, and ensuring the branch delivers reliable, quality and timely services to clients at the least cost; whilst delivering Branch sales targets and maximising customer service standards.

Key Accountabilities

•   Maximise profit, and supervise the operations of the Branch in conformity with the bank’s operational manual
•   Promote and market the bank’s products
•   Source for new sales opportunities
•   Monitor and deliver sales targets of the Branch
•   Ensure that all sections within the Branch, functions efficiently to meet service standards for both internal and external customers
•   Responsible for the re-engineering of the branch processes to improve customer service and cost effectiveness and control of performance targets.
•   Ensure that the working and safety conditions of the Branch are in line with the Bank’s internal and external standards
•   Establish and review key operational risk indicators and formulate action plans to minimize the Branch’s exposure to fraud and losses
•   Ensure that effective documentation is in place, in the form of user quotes and branch operating instructions, for existing systems and future systems.
•   To ensure that the Branch does not obtain an adverse audit grade.

Qualification Required & Experience

•   At least 6 years working experience in banking: Relationship Management, Banking Operations, specifically in Branch Operations.
•   Minimum first degree/professional qualification
•   Proven track record in sales
•   Excellent multicultural awareness and management skills
•   Detailed working knowledge of processes and controls in all core banking activities
•   Good communication and inter personal skills
•   High degree of team building and supervisory skills
•   Good appreciation of the Ghanaian economy

Location: Accra

How To Apply For The Job

Application is by email only to:

careers@myfidelitybank.net

Closing Date: 10 March, 2014

{Fidelity Bank Limited,Accra,Full-Time, GH,N/A, N/A,28 Feb-2014};

Reporting to the Branch Manager, the Relationship Manager will manage and enhance the existing portfolio, and ensure to acquire new business and deepen existing customer relationships for the Bank’s target market. He/She will be expected to provide the appropriate service standard, and to manage the customer service/relationship function to ensure the delivery of quality banking to customers.

Key Accountabilities

•   Generate new businesses via sales promotions, out-marketing calls, presentations & in-branch contacts
•   Manage/recommend workflow changes, where appropriate, for greater efficiency
•   Suggest product feature and benefit changes to promote sales
•   Assist in the achievement of strategic, financial and other objectives of the branch
•   Ensure compliance with the bank’s procedures, policies and controls
•   Act as the main point of contact between customers, assigned market segment and the branch
•   Provide guidance and advice to customers on credit issues
•   Develop and nurture relationships with Clients, to ensure that the strategy and business objectives of the Client and the Bank are achieved.
•   Monitor portfolio asset quality to ensure NPL trends are in line with the Bank’s specified average targets
•   Manage credit risk to an acceptable level as stipulated in the Banks policies and procedures
•   Establish strong working relationships with all key internal stakeholders to help drive the overall strategy of the bank.
•   Act as the main point of contact for customers within their assigned market segment in the branch

Qualification Required & Experience

•   A minimum of a 1st degree
•   At least 4 years experience in general banking
•   A hands-on experience in managing SME clients
•   Proven track record in sales management
•   Strong customer service orientation
•   Excellent multicultural awareness and supervisory skills
•   Detailed working knowledge of processes and controls in all core banking activities
•   Good communication and inter personal skills
•   Excellent presentation skills
•   Good appreciation of credit management especially in the SME space
•   Good appreciation of the Ghanaian economy

Location: Accra

How To Apply For The Job

Application is by email only to:

careers@myfidelitybank.net

Closing Date: 10 March, 2014

{Fidelity Bank Limited,Accra,Full-Time, GH,N/A, N/A,28 Feb-2014};

Job Description

To manage the operations team at the branch in ensuring adherence to controls and procedures, manage risk and prevent fraud, whilst maintaining a high level of quality service delivery and assisting in delivering Branch sales targets.

Key Accountabilities

•   Supervise Operations staff at the branch and manage their performance
•   Ensure staff are adequately trained in handling their respective roles
•   Ensure Operational policies, procedures, and regulatory requirements are strictly adhered to
•   Ensure that transactions or activities initiated by or to assigned branches are processed within approved laid down procedures
•   Review, authorize,  and reconcile branch transactions and Branch General Ledgers (GLs)
•   Ensure the integrity of all transactions and GLs within the branch
•   Build a strong KYC compliance environment in the branch.
•   Ensure daily independent Call Over of all qualifying Transactions
•   Branch cash management
•   Assist in the achievement of branch sales targets
•   Prepare periodic branch reports
•   Regularly review ATM cash reconciliation to discover irregularities and promptly resolve them
•   Manage operational risk at the branch
•   Any other official duties that you may be assigned by the Branch Operations Coordinator or Branch Manager

Qualification Required & Experience

•   At least 1st degree in relevant field
•   A minimum of 4 years experience in similar role, as well as general banking experience
•   Strong customer service orientation
•   Strong interpersonal and communication skills
•   Strong supervisory skills
•   Excellent presentation skills
•   Understanding of economic trends within the Ghanaian banking and external environment
•   Sound knowledge of bank’s products
•   Sound knowledge of banking practices and theories
•   Ability to understand and interpret financial statements and accounts
•   Strong time management and self organization skills

Location: Accra

How To Apply For The Job

Application is by email only to:

careers@myfidelitybank.net

Closing Date: 10 March, 2014

{UT Bank Ghana Limited,Accra,Full-Time, GH,N/A, N/A,28 Feb-2014};

JOB PURPOSE

•   The purpose of this job is to help minimize internal control breaches in the operations of the bank.
•   Ensure general compliance with bank policies and procedures as well as regulatory requirements.

KEY RESPONSIBILITIES

•   Provide support to Internal Control Manager to ensure that control issues are quickly identified and resolved within reasonable time.
•   Ensure that bank procedures and policies are adhered to in all activities and transactions carried out in the branches and departments.
•   Ascertain that the internal controls in place are working effectively in all areas of the bank and are being strictly are also adhered to.

GENERAL RESPONSIBILITIES

•   Review of account opening activities to ensure compliance with bank account opening requirements and KYC Policy
•   Review Call over of daily transactions to ensure compliance with prescribed procedures
•   Carrying out spot checks and review of cash handling and vault administration, funds transfer, clearing processes and cheque administration.
•   Review of all Overdrafts, TOD and other credit reports to ensure compliance with the bank’s credit policy.
•   Review of all reconcilable accounts
•   Review of treasury / Investment transactions for proper booking in compliance with approved procedures.
•   Review of general management controls, supervision and segregation of duties
•   Recommend control improvements for management’s consideration.

KEY PERFORMANCE INDICATORS

•   Timeliness  and accuracy of reports presented
•   Accuracy of working papers submitted to control  manger
•   The integrity and independence of control scoring for the branches

COMPETENCIES

•   Report Writing Skills
•   Computer Literacy
•   Analytical and possession of a high sense of integrity
•   Good banking operations knowledge
•   Appreciable knowledge in processes and controls
•   Excellent communication skills
•   Ability to interact with all levels of management and employees.

Qualification Required & Experience

•   Minimum of a 1st degree in a business related field
•   3 years post tertiary education, experience (2 years post-national service)

Location: Accra

How To Apply For The Job

Interested candidates must submit their CVs to:-

jobs@utbankghana.com

Or

Click Here To Apply Online

Closing Date: 17 February, 2014

{Oval Microfinance Ltd,Accra,Full-Time, GH,N/A, N/A,28 Feb-2014};

A reputable micro-finance company seeks the services of a results and goal-oriented individual to join our team as a LOAN MONITORING OFFICER

POSITION PURPOSE AND OBJECTIVES

•   To monitor credit loan exposures and settlement to address Non Performing Loans Recovery.
•   To visit loan clients and  report on repayment pursuit

ESSENTIAL JOB FUNCTION

•   To carry out weekly visits to SME loan clients and monitor assigned portfolio
•   To carry out a demand visit to defaulting SME loan clients 24 hours after default
•   To monitor repayments and adherence to payback agreements
•   To ensure collection of assigned delinquent portfolio
•   To manage the organization’s relationship with its clients assigned to him
•   To execute any other functions as may be assigned by the Branch Manager and other superiors

Qualification Required & Experience

•   A first degree or HND in marketing with a minimum of 3 years’ experience in a similar role

REQUIRED COMPETENCIES

•   High Sense of comprehension and  initiative
•   Resilience to handle difficult customers
•   Ability to comply with due diligence and company procedures
•   Good Communication and interpersonal skills
•   Good people management and persuasive skills
•   Ability to drive with a valid driver’s license B/C

Location: Accra

How To Apply For The Job

Interested applicants should send application letters and c.v to:-

info@ovalfinance.com

Closing Date: 21 February, 2014

•   Please indicate position applied as Subject.
•   Only shortlisted candidates will be contacted.

{Oval Microfinance Ltd,Accra,Full-Time, GH,N/A, N/A,28 Feb-2014};

A reputable micro-finance company seeks the services of a results and goal-oriented individual to join our team as a BANKING OPERATIONS SUPERVISOR

POSITION PURPOSE AND OBJECTIVES

•   Understand the key responsibilities and task involved in the job
•   Ensure that all client transactions are captured on the banking operations.
•   Ensure that all interests and charges are executed on the accounts of the organization and the client.
•   Ensure that all daily cash balances at the branch are accounted for.
•   Manage Susu mobilisers.
•   Champion customer satisfaction at the branch

KEY FUNCTIONS

•   Review of Accounts opening registers;
•   Periodic review of all accounts opening forms to ensure that KYC policy requirements are met before they are authorized
•   Follow up with Customer Relationship Officer to ensure that deferred account opening documents are submitted.
•   Authorize/ Delete / reversed transactions
•   Authorize every withdrawal by signing on the instrument.
•   Act as a vault custodian- keeps one of the vaults keys.
•   Supervise Client service relations in the banking hall.
•   Ensure correctness of daily transaction posted to the Easy Bank system. Examine voucher to ensure they are properly prepared and approved in accordance with policy and procedures
•   Responsible for the end of day activities in Easy Bank system ensuring that all necessary reconciliation required as stipulated in the operating procedures are performed.
•   Ensure timely receipt of all Corporate Action announcements / notices from sources. Monitors and diarizes all corporate actions and ensure clients are timely advised and regularly updated.
•   Ensure receipt of client’s instruction, if required, for immediate implementation / action. Set-up procedures to ensure proper monitoring for shortfalls in client’s entitlements and seek loss avoidance.
•   Ensure that client entitlements on voluntary corporate actions are well protected.
•   Ensure dividend income and rights applications are processed on a timely basis.
•   Check remittance/conversion into other currency of rights payments and cash dividend entitlements.

Qualification Required & Experience

•   A first degree in Business Admin or relevant degree with a minimum of three years’ experience in banking and teller operations.

REQUIRED COMPETENCIES

•   Good communication and interpersonal skills
•   Good negotiation and  persuasive skills
•   Ability to comply with due diligence and company procedures
•   Ability to manage and deal with people at all social levels
•   Knowledge in banking operations is an added advantage

Location: Accra

How To Apply For The Job

Interested applicants should send application letters and c.v to:-

info@ovalfinance.com

Closing Date: 21 February, 2014

•   Please indicate position applied as Subject.
•   Only shortlisted candidates will be contacted.

{Confidential,Kumasi,Full-Time, GH,N/A, N/A,28 Feb-2014};

Job Description

•   Deliver outstanding client service by executing financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing.
•   Resolve account service issues and respond to client inquires promptly and effectively.
•   Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
•   Drive efforts in the branch to identify and implement a positive overall client experience.
•   Deepen client relationships by effectively executing all services and referring bank products while achieving goals through daily sales activities and branch sales promotions.
•   Proactively educate clients on utilizing available access channels (i.e. ATM, Online and Telephone Banking).
•   Continuously learn new and existing products through sales aids (features, benefits, fees, etc.).

Qualification Required & Experience

•   Money-handling experience desired
•   Excellent verbal and written communication skills
•   Analytical and problem solving skills
•   Basic computer skills
•   Retail/sales experience preferred
•   Client service orientation

Salary: GH¢ 1,000 per month

Location: Kumasi

How To Apply For The Job

Applicants must forward his CV to:-

financialf@yahoo.com

Closing Date: 21 February, 2014

{UNION Savings and Loans Ltd,Takoradi,Full-Time, GH,N/A, N/A,28 Feb-2014};

UNION Savings and Loans Ltd, one of the oldest savings and loans companies in Ghana and is positioning itself to be among the three (3) top savings and loans companies by 2015 and a dominant universal bank by 2017.

Our mission is to provide rapid and suitable deposit, transaction, and lending services to individuals and businesses through high quality and satisfied employees, and modern technology.

Job Summary

•   Reports to: Union Savings and Loans National Coordinator

DESCRIPTION OF SPECIFIC DUTIES

•   To recover loans in clearly defined districts in the Western region.
•   Ensure full settlement of all disbursed loans according to the repayment plans.
•   To collect account opening information of loan clients for accounts to be opened.
•   To submit timely and accurate reports (monthly, quarterly, yearly).
•   Any other duties assigned.

Qualification Required & Experience

•   University degree or HND in a business related discipline,
•   Two years experience in a similar role.

Required Skills & Abilities:

•   Organizational skills, Communication skills, Critical thinking and Problem solving skills, Leadership skills, Time Management skills, Interpersonal skills.
•   Computer applications -, MS word, MS Excel, MS PowerPoint, MS Project
•   Knowledge in credit administration
•   Motivated and self confident
•   Good negotiation skills

Location: Takoradi

How To Apply For The Job

All CVs should be sent to:

coordinatejobs@gmail.com

Closing Date: 14 February, 2014