{CyberNet Computers (GH) Ltd,Kumasi,Full-Time, GH,N/A, N/A,28 Jun-2013};
Job Summary
• Monitoring and maintaining computer systems and networks;
• Providing support, including procedural documentation and relevant reports;
• Following diagrams and written instructions to repair a fault or set up a system;
• Supporting the roll-out of new applications
• Working continuously on a task until completion (or referral to third parties, if appropriate);
• Prioritising and managing many open cases at one time;
• Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
• Testing and evaluating new technology;
• Conducting electrical safety checks on computer equipment
• Installing and configuring computer hardware, software, systems, networks, printers, scanners and more
• Planning and undertaking scheduled maintenance upgrades
• Talking to clients and computer users to determine the nature of problems
• Responding to breakdowns
• Investigating, diagnosing and solving computer software and hardware faults
• Repairing equipment and replacing parts
• Supervising junior engineering and technical staff
• Agreeing call-out timescales
• Obtaining replacement or specialist components, fixtures or fittings
• Ensuring compliance with health and safety legislation
Qualification Required & Experience
• A thorough knowledge of chip level repairs, especially with laptops
• A thorough knowledge of operating systems, networking, hardware and software
• Excellent problem-solving skills
• The ability to explain problems and solutions clearly to non-technical users
• The ability to priorities, work under pressure and meet deadlines
• A patient and methodical approach
• The ability to work alone or as part of a team
Location: Kumasi
How To Apply For The Job
Send cv’s and any appropraite certificate(s) to:
kboakye76@yahoo.com
Closing Date: 18 July, 2013