JOB FUNCTION:

• The successful candidate will join our team as an Architect for Business Solutions in the IT Department.
• (S)He will report to the Head of business and Service Support and will be responsible for understanding business change needs and assessing the business impact of those changes.
• The individual will also be in charge of capturing, analyzing, and documenting requirements while supporting the communication and delivery of requirements with relevant stakeholders.

Key Responsibilities

• Coordination between developers and internal stakeholders in all business-related issues to ensure delivery of end-to-end solutions that are executed with SLA.
• Efficient handover of business solutions to the operations team.
• Coordination between internal and external development teams.
• Liaising with users on business software issues and refer critical issues to head of CSS.
• Ensuring third parties comply with business rules and best practices during development and deployment of solutions.
• Ensuring requirements for business entities are clearly captured and agreed upon before development begins.
• Ensuring proper documentation of all business requests, solutions, and their respective codes future use.
• Defining time, costs and quality constraints and guide the development team and or third parties to ensure integrity of the solution within these constraints.
• Integrations and change management on the CSS side.
• Understanding the business’s support processes to ensure the most beneficial solution is implemented.
• Ensuring fact-based compliance of business requirements, reporting on business project status, completion and success based on defined business KPIs and SLAs.

Required Qualification and Experience

• A University Degree in any fields related to CS, CEng, or Mathematics.
• A minimum of three (3) years’ experience in implementing similar solutions
• Good project management background.
• Expert level in UML (Unified Modeling Language).
• Strong experience in Business Processes within Telecoms.
• Expert level in APIs and Integration.

Core Competencies

• Ability to work effectively with multiple teams of diverse backgrounds.
• Attention to detail.
• Demonstrated ability to steer people and processes towards tangible outcomes.
• Demonstrated negotiation skills.
• Demonstrated clear and concise communication (writing and reading) skills.

Location: Accra

How To Apply For The Job

Interested and qualified applicants should send their Applications & Curriculum Vitae to:

Recruitment@ppl.net.gh

Kindly indicate the role you are applying for in the email subject.

Closing Date: 04 June, 2025

Ready to be part of our dynamic and innovative team? At AT, we enhance the value of our employees by providing long-term growth and opportunities in an ever-evolving work environment. Our values are at the core of what we do and represent who we are, Simplicity, Transparency and Relevance. Initiate your journey to be part of our world-class team and experience a rewarding career.