Position: Manager, Enterprise Commercial Operations & Bid Management
MTN Level: 3
Function: Enterprise Business
Department: Enterprise Commercial Performance, Governance & Operations
Location: Accra
Reports to: Senior Manager, Enterprise Commercial Performance, Governance & Operations

About the Role

Drive increase in revenue through proactive and strategic participation in competitive bids, tenders and proposals. Manage the production of bid governance and processes and ensure the adoption of bids’ best global practices and compliance. Support sales teams in capitalizing on opportunities through driving value-adding sales, bids, tenders and proposals management activities and aligning all key stakeholders in the organization to a defined and holistic proposal strategy to secure profitable business.

Responsibilities

•Manage the bid qualification process for new opportunities (Bids, RFP, RFQ, ITT, Expression of Interest –EoI)
•Ensure timely delivery of compliant and commercially sound bids and track progress and communicate with all teams
•Manage the release and approval of vital bid/tender documents such as bid bonds/security/bank guarantee, power of attorney, bid forms, bid quality assurance form and all other required bid documents
•Provide in-depth sector and company specific analysis which forms the basis for C level commercial discussion and decision making that will impact bid win rate.
•Take appropriate managerial action to ensure expectations are met or exceeded with respect to RFQs and RFIs opportunities.
•Provide professional inputs and advice to the Enterprise Business account teams on the production and presentation of bid documentation.
•Use standard templates to produce bid documents, coordinate inputs from the account teams, Pre-sales Engineers and commercial/legal/finance teams
•Review and provide thorough analysis on complex bid documents and coordinate inputs from the buyers (customers), account teams, Pre-sales Engineers and commercial/legal/finance teams
•Obtain concurrence from relevant groups in MTN regarding the content of bids (including contract management, legal, financial, systems engineering, networks, IT, and product groups).
•Undertake final quality checks on bid documents before they are submitted to customers, ensuring full bid compliance with the terms of customer RFP or RFT.
•Forward details of bid documents to the EB stakeholders (Account Manager, Pre-sales, Solutions Development) when bids are successful.
•Archive all bid materials
•Full integration of quality management processes within the Systems Engineering (Pre-sales & Solutions Development) and their effective deployment on a day-to-day basis.
•Provide technical and system solution support to the business solution’s sales team
•Assist the sales team in defining corporate clients technical needs with Technical/Engineering teams (EB Pre-sales, business Development, IS, NWG)
•Provide regular performance reports on bid performance work for the Pre-sales Manager and account teams.
•Define clients’ requirements (technical, commercial and governance requirements)
•Drive regional customer engagements to foster customer affinity ton the brand.
•Provide bid management support for all proposals to nominated Enterprise business strategic, corporate and SME customers.
•Drive an increase in MTNN’s Net Promoter Score.
•Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
•Maintain effective working relationships with external stakeholders and suppliers.
•Build and maintain relationship with Internal suppliers.
•Support the SM, Value Sales in ensuring the adequate development and use of the value sales tools by the Account Partners (Account Plans, Outside Ins, Business Cases, and Sales Proposal).
•Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
•Supply relevant decision support and management information data to ensure that sales performance conform to investors’ expectations and provide sales performance data to support management decision-making.
•Provide business analysis, documentation and support for all ES bid requirements.

Qualification Required & Experience

•Minimum of University Degree in Marketing or a related field of study
•Professional qualification/Certification in contract/bid management

Required Skills

•Minimum of 5 years' relevant work in a commercial or Bid management role with at least 3 years in a supervisory role.
•Experience in handling PPA regulated tenders
•Excellent communicator (effective presentation and writing skills)
•Proven complex bid team involvement
•Project Management
•Business Process Improvement
•Quality Management
•Product & Service Advice & Support
•Sales Planning & Opportunity Management
•Customer and Vendor management
•Marketing & Sales Acumen
•High proficiency in Microsoft Office tools (Word, Excel, Power Point, Project)
•Understanding of contracts and contract structure
•Knowledge of ICT, telecoms systems, technologies and terminologies
•Must live the MTN Values of Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion
•Must exhibit the MTN Vital Behaviors of Complete Candor, Complete Accountability, Active Collaboration & Get it done.

Location: Accra

How To Apply For The Job

Qualified applicants should indicate Vacancy Ref no: MTN-EBMCOB265 as the email subject and ensure that CVs are saved in applicants’ names. Applications without the subject and CVs saved in their names will automatically be disqualified.

Interested and qualified applicants should send their Curriculum Vitae to:

mtnghanarecruitment@mtn.com

Values are the core of MTN's Culture, our five values called "Live Yéllo" is the force that unites and inspires each of us to make an impact that matters in the world. Tell us: Which of our five Live Yello values resonates most with you and why? (Limit 250 words).

Closing Date: 10 August, 2026

Only shortlisted applicants will be contacted.