Job Summary
Company:
Institute of Chartered Accountants Ghana
Category:
Accounting / Auditing
Categories
Job Vacancy For Director, Members Services
Key Responsibilities
Members Services
• Coordinate the membership application process to ensure compliance with Fellowship and membership criteria and certify admissions in line with the Admission Committees decisions
• Collaborate with the events unit to organize induction, graduation and admissions committee's decisions
• Oversee the processing of practitioners applications for licenses and annual renewals in collaboration with the quality assurance monitoring (GAM) Directorate
• Collaborate with QAM to organize workshops seminars and other capacity-building programmes for prospective and existing practitioners
• Direct and coordinate the preparation of the annual contuising professional development (CPD) calendar, including monthly CPDs and quarterly professional diploma and certificate programmes
• Ensure the membership database in regularly updated with accurate names, contact details and records of newly enrolled members
• Working through the CEO, coordinate activities of relevant council committees, ensuring that adequate support services are provided to these committees
Staff Management and Administration
• Identify learning needs of immediate team members and recommend or organize appropriate training to enhance service delivery
• Conduct and review performance appraisal for staff within the members/students services directorate
• Coordinate activities and services of relevant council committees
Members Welfare
• Ensure the promotion and growth of District societies and other membership associations
• Promote/encourage members welfare activities through visits, meetings and other social gatherings
• Promote/ensure members welfare through packages such as life insurance schemes, health benefit packages and other non-financial benefits
General / Other
• Perform any other duties as may be directed from time to time by the Chief Executive Officer and council
Key Competencies
• Excellent leadership and people management skills
• Strong negotiation and advocacy abilities
• Proven administrative and managerial capacity
• Analytical mindset with strong attention to detail
• Proficiency in Microsoft Office Suite and database management
• Excellent verbal and written communication skills
• Ability to build and maintain effective stakeholder relationships
Qualification Required & Experience
• A good first degree from a recognized institution
• A Master's Degree relevant to the role
• A member in good standing of the institute of chartered accountants, Ghana (ICAG)
• A minimum of 5 years post qualification working experience and
• Minimum of 15 years relevant working experience, with at least 4 years at the executive level
Remuneration: The position attract a competitive remuneration package commensurate with experience and qualifications
Location: Accra
How To Apply For The Job
Interested applicants should submit their applications (supported by relevant certificates, CV, references, mission statement of about 1500 words) should be submitted to the following address:
hr@icagh.com
Closing Date: 16 November, 2026