We are looking to fill this role urgently for 3 different multinational clients. All applicants must be have very high levels of computer appreciation and international work ethics

Title: Team Member, Inbounds

Responsibilities

•   Answers inquiries by clarifying desired information, researching, locating and providing information
•   Resolves problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, escalating unresolved problems
•   Fulfils requests by clarifying desired information, completing transactions, forwarding requests
•   Sells additional services by recognizing opportunities to up-sell accounts, explaining new features
•   Maintains call centre database by entering information

Qualification Required & Experience

•   A university graduate with 1 - 3 years work experience
•   Relevant direct or indirect experience in telephone sales / marketing experience
•   Data Entry Skills
•   Customer Relationship Management
•   Extensive computer literacy skills - Microsoft Office Suite, Internet, Gmail

Location: Accra

How To Apply For The Job

Send CVs to:-

23bc@jbgh.me

Closing Date: 04 January, 2014