Job Title: Assistant Hotel General Manager
Department: Hotel Administration
Job Location:Eastern Region

Summary of Job Duties:

•   The successful candidate will lead varied marketing initiatives and deliver exceptional guest service, with the view to grow the revenue stream of the hotel.
•   He/She will also coordinate revenue protection initiatives, such as, Stock Management, Preventive Maintenance and monitoring of Revenue Centres.

Key Responsibilities:

•   The key responsibilities associated with this position will include but not limited to the following:

Leadership and Representation:   

•   When necessary, interface cross-functionally at all levels within the hotel.
•   Manage relationship with internal and external parties including communication with, external parties &third party providers.(external parties include but not limited to regulatory authorities and clients)
•   Represent the General Manager (GM) at functions and meetings as and when necessary.
•   Lead, direct and support  the activities of employees so asto achieve the corporate objectives
•   Manage performance of all departments with emphasis on productivity, efficiency, and service delivery.
•   Support the GM to recruit, train, motivate, coach, and ensure that employees are efficient.
•   Provide necessary technical and operational support to all teams within the hotel.

Strategic and Operation Duties

Assist the General Manager to:

•   Plan and implement budgets and ensure that budgets are properly controlled and managed, to achieve best value for money.
•   Ensure continuous improvement of the hotel’s services to ensureguest satisfaction.
•   Oversee the operations and general activities of the business, including its assets and employees.
•   Supervise and report on all operational and strategic issues.

Continually improve and develop business performance within the constraints of the law.

Hotel Management and Hospitality Skills:

•   Assist the hotel manager in overseeing all the events, activities and operations of the hotel
•   Ensure that all hotel rules and policies are implemented.

Hotel Facility Maintenance and Care:

•   Assist in keeping the hotel clean and tidy, at all times.
•   Ensure that all business recovery/contingency plans and/or procedures are always kept up to date
•   Ensure that all bedrooms/conference rooms and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standards.

Qualification Required & Experience

•   Minimum of First Degree in any business related discipline and/or equivalent hospitality qualification.
•   Minimum of five (5) years working experience of which three(3) years must be relevant to a supervisory role in the hotel industry.
•   General knowledge of modern hotel management practices.
•   Ability to prepare, maintain and provide detailed and accuratereports.
•   Ability to plan and supervise the work of others.

Other Skills:

•   Ability to work under pressure
•   Excellent communication and inter-personal skills.

Location: Eastern Region

How To Apply For The Job

All suitable and interested applicants should send their CVs and application letters to:

talent@thebeigegroup.com

Closing Date: 13 June, 2016