A reputable 3-star hospitality institution seeks to employ the services of the following personnel: Front Desk Executive

Duties

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (Such as contact details and exact date of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about available rooms, sales and amenities
• Respond to clients complaints in a timely and professional manner
• Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
• Confirm group reservations and arrange personalized services for VIP customers and event attendees
• Upsell additional facilities and services, when appropriate
• Maintain updated records of bookings and payment

Qualification Required & Experience

• A first Degree or Diploma in marketing
• Work experience as a Hotel front Desk Agent, Receptionist or similar role

Location: Accra

How To Apply For The Job

Interested applicants should send their application and CV to:

scvacancygh@gmail.com

Closing Date: 30 March, 2023