Job Description

•   receive and count working cash at beginning of day
•   identify customers, validate and cash checks
•   accept cash and checks for deposit and check accuracy of deposit slip
•   process cash withdrawals
•   perform specialized tasks such as preparing cashier’s checks, personal money orders, issuing traveler’s checks and exchanging foreign currency
•   perform services for customers such as ordering bank cards and checks
•   receive and verify loan payments, mortgage payments and utility bill payments
•   record all transactions promptly, accurately and in compliance with bank procedures
•   balance currency, cash and checks in cash drawer at end of each shift
•   answer inquiries regarding checking and savings accounts and other bank related products
•   attempt to resolve issues and problems with customer’s accounts
•   initiate and open new accounts
•   explain, advise on and promote bank products and services to customers
•   identify referral opportunities and make relevant referrals
•   ensure compliance with all internal controls and established policies and procedures

Qualification Required & Experience

•   Diploma or equivalent
•   some clerical, administrative, cash handling, sales or customer service experience preferred
•   knowledge of customer service principles
•   relevant computer skills
•   on-the-job training usually provided

Location: Accra

How To Apply For The Job

Applicants must forward their application to:-

firstconsult@ymail.com

Closing Date: 30 January, 2014