A leading Telecommunications company, seeking to expand its operations in Ghana is looking for young dynamic & results-oriented graduates who are ready to make a difference in the areas of:- Customer Care Agents (Male candidates are encouraged to apply)

Ref: YGCC

Responsibilities

•   Manage inbound calls from customers within standard operating procedures
•   Answer inquiries by clarifying desired information, researching, locating and providing information to subscribers
•   Sell additional services by recognizing opportunities to up-sell accounts, explaining new features

Qualification Required & Experience

•   Higher National Diploma Holders in any relevant discipline are invited for Customer Care
•   A Postgraduate degree or professional certification will be an added advantage
•   Candidates should not be more than 30 years old by next birthday anniversary
•   Must have completed the mandatory National Service
•   Good knowledge of MS Office applications
•   Good communication skills (oral and written)

Skills/Competencies Required

•   Good communication and interpersonal skills
•   Fluency in major Ghanaian languages will be an advantage
•   Willingness to work shifts

Location: Accra

How To Apply For The Job

Qualified candidates should e-mail their resume (quoting reference as subject of the e-mail) with a scanned passport sized photograph to:-

younggrads@yahoo.com

Closing Date: 25 April, 2014