Job Vacancy For Fixed Channel Support Team Lead At Tigo



Role Purpose

•   Contributing to Tigo’s strategic goals.
•   Support Mobile Market distribution, sales, corporate and customer operation teams in the provision of KPI to improve visibility and react quickly.
•   Ensure accurate and timely visibility on customer acquisition for Mobile Market is available to all stakeholders.

Key Responsibilities

•   Provide information to stake holders for decision-making purposes
•   Select appropriate reporting tool(s) for developing acquisition and performance trends
•   Conduct statistical and strategic analysis which includes preparing monthly, quarterly, annual, and on-request reports.
•   Develop and maintain Tactical, Strategic, Administrative and Operational analytical capabilities.
•   Conduct briefings and presentations of analytical findings and conclusions.
•   Liaise with technical and field team to resolve registration issues
•   Monitor acquisition and distribution project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
•   Ensure proper documentation of processes

Qualification Required & Experience

•   Bachelor’s degree
•   At least two year experience working in analysis
•   Experience in project management

Minimum Experience & Essential Knowledge

•   Good understanding of Microsoft office, features, and integration capabilities

Core Competencies

•   Exceptional service and results orientation
•   Superior analytical and problem-solving abilities. Demonstrated ability to apply IT in solving problems
•   Ability to work under pressure and time constraints
•   Ability to present ideas in business-friendly and user-friendly language.
•   Excellent self-organization and self-direction in performance of tasks, including time management skills
•   Set and manage priorities
•   Maintain up-to-date knowledge of analytical advances
•   Managerial competence
•   Data Analytical Skills

Location: Accra

How To Apply For The Job

Interested and qualified candidates should

Click Here To Apply Online

Closing Date: 03 March, 2014

When you join Tigo, you join a team where your skills, ideas and technical know-how can do more than contribute to the bottom-line. You'll be exposed to enormous experience, great network and a workforce full of talents with youthful exuberance.

At Tigo we are all salesmen and we are responsible for our own development. We consider each vacancy as a development opportunity for Tigo Employees and we develop both the business and people together.