• Greets customers including answering phones and directing customer inquiries to appropriate party.
• Handles cash transactions between customer and retail store.
• Answers routine billing questions/issues from customers.
• Receives and processes all payments according to standard procedures.
• Scan products, operate scanning equipment and fix scanning issues.
• Processes credit and debit cards, helping customers use processing equipment.
• Counts money back to customer in an accurate and concise manner.
• Assists in the opening and closing of a retail location which includes and but not limited to cash handling and deposits.
• Informs customers about services available and assesses customer needs.
• Examine products being purchased for damages and price accuracy.
• Coordinate with retail staff for product inquiries and price checks.
• Process receipts and in store coupons for customers.
• Resolve escalated issues with angry customers.
• Train and sometimes supervise new cashiers or retail workers.
• Assists in the maintenance of store front and retail displays.
• Help stock shelves in proximity of the cash register.
• Completes, processes, and maintains applicable paperwork and records.
• Count the cash in the drawer at the end of the day ensuring cash equals receipts.
• Performs daily, weekly and monthly audits of cash intake or cash drawers. Qualification Required & Experience
• Degree or HND is needed
• 4 years work experience
• Excellent oral and written communication skills
• Must be able to speak clearly
• Detail oriented and highly observant
• Precise accuracy with money counting
• Very customer oriented with a good attitude
• Ability to prioritize tasks and process multiple tasks simultaneously Location:
Achimota, Accra How To Apply For The Job
All C.V.s should be sent via: [email protected]
indicating the position as the subject of the e - mail Closing Date:
17 February, 2020