Job Vacancy For Controller, MFS Product & Services (Market Place)

Job Summary:

• Responsible for supporting the Marketplace platform to attract merchant and consumers by leveraging MTN’s merchant base, consumer base, brand, mobile payment capabilities, mobile communication and digital service capabilities and data to achieve business objectives.

Job Role

• Support in the management of MTN E&M commerce platform (MarketPlace)
• Support the Development of the best value proposition to both consumers and merchants
• Review and identify key risks, issues, and dependencies and set mitigation actions
• Escalate issues that will result in significant time, scope, employee/customer or cost impacts if not resolved
• support engagements with key internal and external stakeholders
• Support the review of key risks, issues, and dependencies and set mitigation actions
• Provide input and activities to drive merchant payment volumes and growth merchant payment ecosystem
• E&M commerce strategy Implementation (product, value proposition, marketing, business,)
• Provide reports in accordance with the measurement metrics set by Line Manager
• Track daily performances and achievements against targets and KPIs
• E&M commerce product management
• Provide number of active users (consumers and merchants) on the E&M commerce platform
• Provide number of transactions and payments in the E&M commerce platform
• Partnership with delivery companies
• Partnership with online merchants aggregators and acquirers

Qualification Required & Experience

• Minimum of a Degree in Business or an equivalent qualification


• Minimum of 3 years relevant experience (experience in mobile financial services will be an advantage)


Professional/Technical competencies:

• Market Intelligence
• Financial Acumen
• Analysis and Evaluation

Skills /Physical competencies:

• Manages self and is a team player
• Energy & Drive – Innovative, Takes initiative, result oriented and develops self consistently
• Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
• Personal Skills – Trustworthy, integrity and ethical in dealings
• Operating Skills – Ability to focus on priorities and plans, shares knowledge effectively
• Organisational Positioning Skills – Good written and verbal communication, presentation skills, commitment to the organization
• Good business sense
• A deep understanding of marketing principles
• Good communication skills
• A positive attitude

Must live the MTN Values of

• Can Do; Integrity; leadership; Innovation; Relationships

Must Live the MTN Vital Behaviours of;

• Complete Candor, Complete Accountability, Active Collaboration and Get it Done

Location: Accra

How To Apply For The Job

Interested and qualified applicants should send their Curriculum Vitae by June 11, 2021 to:

[email protected]

Kindly indicate the Position & (MTN-MFS-ADTRACK0001) in the email subject and note that only shortlisted applicants will be contacted

Closing Date: 11 June, 2021