A leading credit company operating in the Greater Accra Region has vacancy for the position of Credit Recovery Officers.

We are looking for a detail-oriented Recovery Officer to join our Credit Recovery, Risk and Assessment department who will be responsible for managing the risks that arise from lending money to clients and to analyse the credit worthiness of the potential borrowers and decide whether not to extend them the loans

DUTIES

• Monitor allocated portfolio of delinquent loans facilities to determine reasons for delinquency by application of sound credit judgment, collections strategy and process within pre-determined broad policy guidelines and regulation to minimize credit losses.
• Maintain a loan ageing analysis, schedule, and follow up with the investees on recoverability of outstanding loan balance; Prepare approval requests to management for negotiated settlements and follow up until account is fully settled and the balance paid off. Ensure compliance to DCCL’s Credit Policy and Procedures regarding management of loan recovery process.
• Maintain and prepare monthly collections reports, updates and status. Maintain a consistent reduction of non-performing loans through aggressive recoveries and viable restructuring options.
• Undertake regular and frequent calls, site visits, and follow-ups with the investees to implement remedial strategies and action plans for loan recovery. Initiate demand and reminder letters to all defaulting customers and review all credit files for proper documentation and monitoring.
• Ensure effective compliance standards are consistently met with both internal and external regulatory requirements by working closely with legal department.
• Develop and continuously review credit policies and procedures ensuring their compliance

KEY RESULT AREAS

• Loan Portfolio Quality and Quantity
• Credit analysis and processing
• Credit Monitoring and Recovery
• Credit Risk analysis and management

Qualification Required & Experience

• HND or Bachelor’s degree
• A minimum of 2 years' experience as a credit officer.
• Must possess a valid Driver’s License
• Excellent knowledge of loan application procedures and best lending practices according to state laws and regulations.
• Ability to work with loan management software.
• Strong communication skills and proven customer service experience.
• Exceptional analytical skills and the ability to work with complicated financial data.
• Excellent organizational skills and the ability to work well under pressure.
• Strong ethical behavior and the ability to work with sensitive financial information.

Location: Accra

How To Apply For The Job

CVs should be sent to:

daracapital.humanresource@gmail.com

Or call 0302-446357 / 0558-542830

Closing Date: 30 October, 2026