NCR is seeking to recruit a Customer Care Agent (CCA) to join NCR's customer Engineer's team based in Ghana. The primary function of the CCA is to support the activities of the Customer Engineers (CEs) assigned to him or within a particular geographic region or territory. The CCA's plan, prioritise, assign and monitor all open work orders for CEs.

The ideal candidate should hold:

•  Preferably a degree/HDC certificate in IT
•  One to two years experience in the area of Customer Service and Support preferred
•  Excellent PC literacy. Ability to generate reports and graphs very important keyboard proficiency
•  Excellent people management skills
•  Understanding of Windows-based applications/tools
•  Relationship building skills
•  Excellent communication skills, verbal and written as well as listening skills
•  A self-stater preferred (works with little supervision)

Location: Nationwide Recruitment

How To Apply For The Job

Please apply on line to NCR site at:-

http://www.ncr.com/about-ncr/careers/global-opportunities

Job Number: 601812
Position: Customer Care Agent
Location: Ghana

Closing Date: 13 March 2013