Job Vacancy For Customer Service Executive



Job Description:

• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Qualification Required & Experience

• HND/BA/BSc degree in relevant field

Location: Spintex, Accra

How To Apply For The Job

Interested candidate should send their CVs to:

[email protected]

Closing Date: 15 February, 2020
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