Job Vacancy For Customer Service Officer

Job Description

• Answer customer inquiries via phone, email, and in-person
• Direct customers to online resources
• Update customer records in the system, including notes about interactions
• Pitch ideas for improving customer care
• Create and maintain reports about customer interactions
• Attend weekly staff meetings
• Participate in team-building activities
• Develop a rapport with customers
• Encourage customers to complete surveys
• Make recommendations to management to improve customer experience

Qualification Required & Experience

• HND or diploma
• 2 years’ of experience using Microsoft Office
• Basic knowledge of office equipment
• Previous experience in an office

Location: Adenta, Accra

How To Apply For The Job

All C.V. ‘s should be sent via:

[email protected] indicating the position as the subject of the e-mail.

Closing Date: 30 October, 2021