Job Vacancy For Customer Service Officer



Job Description

• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Contribute to team effort by accomplishing related results as needed
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid, and complete information by using the right methods/toolsHandle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts, and file documents
• Follow communication procedures, guidelines, and policies

Qualification Required & Experience

• Multitask
• Patience
• Negotiation
• 3 years professional experience
• Attention to Detail
• People Oriented
• HND or higher

Location: Asylum Down, Accra

How To Apply For The Job

All C.V. ‘s should be sent via:

[email protected] indicating the position as the subject of the e- mail.

Closing Date: 20 May, 2022