JOB DESCRIPTION

• Providing introductory information, such as a product manual explanation, to prospective and new customers
• Handling customer complaints and troubleshooting issues with products or services
• Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received
• Accessing databases to retrieve account information for customers
• Escalating queries and concerns when necessary
• Updating customer records following each contact
• Staying up to date on the latest products and services an organization provides

QUALIFICATION AND EXPERIENCE

• Problem solving.
• Communication.
• Active listening.
• Product knowledge.
• Patience.
• Tenacity.
• Adaptability.
• HND or degree
• 2 years work experience

Location: Accra

How To Apply For The Job

All CVs should be sent via:

meridianmaxindustries@gmail.com indicating the position as subject of the email.

Closing Date: 05 December, 2025