Summary of Job Description

• The Executive Housekeeper will be responsible for managing the Housekeeping Department in order to ensure the highest standards of up-keeping hygience and cleanliness of the hotel, including all guest rooms, public area, food & beverage outlets, banquet facilities and back of the house

Prerequisites

• Lead the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectives
• Responsible for the short and long-term planning and management of the hotel's Housekeeping operations
• Coordinate and oversee housekeeping staff and work schedules
• Supervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests needs
• Inspect all areas and take corrective measures in order to meet the hotel standards in terms of cleanliness, maintenance and supply
• Develop, implement and continually review the standard operating procedures and practices
• Assist with the development of budgets to ensure area of responsibility operates within established cost while providing maximum service
• Select, train, develop, schedule and manage the performance of direct and indirect subordinates to ensure the efficient running of housekeeping operations
• Manage linen inventory and guest supplies
• Ensuring all cleaning equipment and housekeeping tools are maintained in good working order and are being properly cared for
• Coordinate housekeeping duties with various departments such as Front Office, Maintenance, Sales and Marketing and Food & Beverage to ensure that all guest rooms and public areas are clean and well maintained in a timely and efficient manner
• Promptly handle guest queries and requests to ensure maximum guest satisfaction
• Participate in the planning of hotels decoration for special functions and festive seasons and organize the necessary actions
• Keep abreast with all new equipment and cleaning products and evaluate their quality, maintain knowledge of local competition and housekeeping industry trends

Qualification Required & Experience

• Minimum of Degree in Hospitality Management or other related field
• Professional certificate in Hotel Management would be a plus
• 3 to 5 years experience in similar role, preferably in a three to five-star hotel
• Excellent communication, interpersonal, organisational skills
• Analytical and problem-solving skills and execution of work
• Attention to details
• Proficient in Microsoft Office Applications

Location: Accra

How To Apply For The Job

Interested candidates should submit their application letter, CVs, Copies of certificates to:

voltaserene7@gmail.com

Note: Indicate the position you are applying for as subject.

Closing Date: 20 June, 2023