Job Summary

•We are seeking an experienced and results-driven Job Summary

•We are seeking an experienced and results-driven Finished Product Warehouse Issuing Manager to independently manage the finished goods dispatch and issuing operations at our manufacturing facility. This role is responsible for the end-to-end management of the issuing process, including planning, transportation, sales coordination, financial reconciliation, inventory control, and system documentation. The successful candidate will lead a large dispatch team, drive process improvements, resolve customer complaints, and ensure operational excellence in a high-volume, fast-paced warehouse environment.

Key Responsibilities

•Independently manage the finished goods issuing process, including planning, transportation, sales coordination, financial reconciliation, inventory control, and system documentation.
•Lead and manage the dispatch team, developing and implementing a structured 5-level issuing process.
•Train, guide, supervise, and evaluate the performance of issuing staff to ensure adherence to company standards.
•Take full accountability for dispatch results.
•Analyze customer complaints related to dispatch errors, including incorrect, missing, excess, damaged, or disorganized shipments.
•Summarize findings, identify root causes, and develop corrective action plans to continuously improve customer satisfaction.
•Track and document performance data, including worker productivity and efficiency.
•Analyze performance metrics, attendance, service quality, and other operational factors.
•Develop and implement improvement plans based on data analysis to enhance team performance and service delivery.
•Coordinate daily dispatch tasks including data collection, inventory positioning, system reconciliation, and workflow management.
•Allocate dispatch resources effectively to meet daily operational requirements.
•Manage communication and coordination with internal departments including planning, production, transportation, sales, finance, security, and HR.
•Oversee dispatch safety protocols, including issuing procedures, vehicle loading, accident handling, and incident documentation.
•Implement and monitor safety standards to minimize workplace accidents and ensure compliance with company policies.
•Manage accident records and improve dispatch outcomes through proactive safety measures.

Qualification Required & Experience

•Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field (Master's preferred).
•Minimum of 3 years of warehouse or logistics management experience in a large factory, manufacturing, or industrial environment.
•Proven experience in dispatch, issuing, or outbound logistics management.
•Strong team management experience, with a proven ability to lead and motivate a team of 30+ members.
•Excellent understanding of factory logistics operations including planning, production, receiving, inventory, and dispatch.
•Strong analytical and problem-solving skills with a data-driven approach.
•Proficient in Microsoft Office (Word, Excel, PowerPoint) and warehouse management systems.
•Deep understanding of warehouse inventory management, including multi-location inventory control and system reconciliation.
•Familiarity with various transport modes including flatbed trucks, shipping containers, curtain-sided trucks, and specialized racking vehicles.
•Strong communication and coordination skills across internal and external departments.
•Willingness to work extended hours (12-hour shifts) and adapt to flexible scheduling as required.

What We Offer

•Competitive salary based on experience and qualifications.
•Accommodation.
•Opportunities for professional development and career advancement.
•A collaborative and inclusive work environment.
•The chance to work with a leading company driving industrial growth in Ghana.

Location: Takoradi

How To Apply For The Job

Interested candidates should send their CV to:

keda-gh-hrrecruitment@twyfordtile.com with the subject line "Application for Finished Product Warehouse Issuing Manager."

Closing Date: 30 July, 2026

At Keda Ghana Ceramics Company Limited, we are committed to creating an inclusive workplace while prioritizing roles that align with our operational needs.