Job Vacancy For Head of Claims & Recoveries



A reputable Insurance company has vacancy for the following position: Head of Claims & Recoveries

Job Summary

• Assess and process claims by performing a factual and/or formal analysis per claim guaranteeing an efficient and technically flawless assessment of claims from clients in line with defined processes and guidelines

Duties and Responsibilities

• Perform a variety of routine and complex administrative and technical work in accepting, coordinating and administering claims
• Responsible for the timely administration of claims reported. This includes investigations on the claims, evaluation and subsequent settlement of claims within the guidelines set by the company and the regulator
• Ensure proper file composition to support payment of claims
• Prepare supporting files for all accidents including photographs, police reports, damage estimates and subsequent financial and legal findings. Negotiate with companies for adjustments of losses
• Analyse links between individual claims and calculate exposure per event
• Follow up on potential recoveries
• Coordinate claim committee meetings
• Provide professional advice regarding claims settlement to the legal division and if necessary to the Board Technical Committee on claims settlement
• Ensure quality management of claims through best practices
• Maintain the highest ethical standards while representing the company on claim settlements and case investigations
• Analyse trends in claims management and advice the company on how to manage risks to reduce our exposure
• Identify training needs and develop technical and leadership skills of staff with career development goals

Qualification Required & Experience

• Minimum qualification of a First Degree in any Social Science, Finance or Business Administration
• A professional qualification in insurance preferably, ACII
• Plus a minimum of 10 years experience in the Insurance industry

Skills and Specifications

• Written and verbal communication skills
• Ability to compose accurate, timely and professional correspondences to all parties to company
• Ability to respond to call out situations after hours, on weekneds and holidays
• A good knowledge of insurance law and other relevant laws
• Excellent negotiation skills
• Ability to deal with conflicts

Salary and Benefits: We pay competitive salaries

Location: Accra

How To Apply For The Job

Interested candidates should forward their applications to reach the following address:

[email protected] / [email protected]

Closing Date: 08 April, 2022