Job Vacancy For Help Desk Officer



JOB DESCRIPTION

• Provide prompt responses to customer enquiries and complaints, assisting to solve issues
• Maintain records of customer interactions, including sales, comments, and complaints
• Process orders and forms as needed
• Keep up-to-date on company offerings to ensure clients get the best products
• Maintain a professional and friendly attitude towards customers at all times
• Communicate with customers through various mediums, including in-person, phone, and web
• Build relationships with customers to ensure their satisfaction

QUALIFICATION AND EXPERIENCE

• Superb customer service, time-management, and multitasking skills
• Must be a team player
• Must have flexible availability
• Excellent communication skills
• HND or degree

Location: Accra

How To Apply For The Job

All C.V.s should be sent via:

fidelconstructionlimited@gmail.com indicating the position as the subject of the e- mail.

Closing Date: 27 September, 2025