JOB DESCRIPTION

• Respond to user enquiries, providing first-line support for IT-related problems.
• Diagnose and troubleshoot issues with computer systems, software applications, and peripherals, offering timely solutions.
• Monitor IT systems for performance and security, performing necessary updates, patches, and regular maintenance.
• Assist in maintaining and monitoring network and telephony infrastructure and implementing IT security measures.
• Create and maintain documentation for IT systems, procedures, and technical support purposes.
• Work with other IT teams to deploy systems, plan upgrades, and implement system improvements.
• Test and evaluate new technologies and solutions to improve the organization's efficiency and productivity.
• Assist in developing and implementing IT policies and procedures to ensure compliance and efficiency.

Skills and Qualifications

• HND or degree
• 2 years’ work experience or more
• Strong technical knowledge of computer hardware, software, and networks.
• Excellent problem-solving and troubleshooting skills.
• Ability to prioritize tasks and work under pressure.
• Excellent communication and interpersonal abilities.
• Attention to detail and accuracy in work.

Location: Accra

How To Apply For The Job

All C.V.s should be sent via:

goldenbeamindustries@gmail.com indicating the position as the subject of the e - mail

Closing Date: 30 October, 2025