The Role:

• We are seeking a multitasking, beauty-obsessed Sales & Social Media Representative to drive sales, engage customers and create compelling content.
• You'll be the face of our brand, building relationships and turning followers into loyal customers

Key Responsibilities

Customers Engagement & Sales

• Respond to inquiries via social media DMs, comments and messaging apps (WhatsApp, Instagram, etc) in a timely, friendly manner
• Guide customers through product selection, close sales and upsell/cross-sell where appropriate
• Resolve order issues and ensure customer satisfaction

Order Management

• Accurately record and track orders using our software
• Coordinate with logistics/shipping teams to ensure timely delivery

Content Creation

• Create eye-catching social media content (posts, stories, reels) showcasing products, promotions and beauty tips
• Collaborate with the marketing team to align content with campaigns and trends
• Engage followers through interactive content (polls, Q&As, user-generated content)

Market Insights

• Stay ahead of beauty trends and competitor activity to suggest new strategies
• Share customer feedback to improve products/services

Qualification Required & Experience

• 1+ years in sales, customer service or social media (beauty/fashion industry a plus)
• Excellent written/verbal communication skills
• Proficiency in Instagram, TikTok, Facebook and WhatsApp
• Basic content creation skills (photo/video editing, graphic design).
• Organised with sharp attention to detail
• Self-driven, adaptable and passionate abut beauty trends
• Computer literate

Why Join Us?

• Opportunity to work in a fast-growing company
• Supportive and inclusive team environment
• On-the-job training and opportunities for career growth

Location: Accra

How To Apply For The Job

Send your resume, a brief cover letter (tell us why you love beauty retail), and examples of social media content you've created to:

nalibeautyaf@gmail.om

Use the subject line: 'Sales Rep - (Your Name)'

Closing Date: 12 August, 2025