Job Vacancy For Lead IT Support Specialist At Old Mutual Company (Ghana) Limited



Applicants are invited from suitably qualified and experienced persons to fill in exciting positions that have arisen within Old Mutual Life Assurance Company (Ghana) Limited.

This role supports the smooth running of the production applications and infrastructure and the incumbent must be knowledgeable adn be able to work across many platforms.

Duties and Responsibilities

•   Supports the running of production applications and infrastructure
•   Provides 24 x 7 first-line standby / support for production environments
•   Creates temporary fixes within systems to achieve Service Level Agreements
•   Provides Technical advice and consultation to the business
•   Identifies and implements cost saving / optimisation initiatives
•   Participates in and co-ordinates systems handover process
•   Acquires and applies knowledge of business processes, procedures, policies and practices
•   Communicates effectively regarding support related activities
•   Participates in software and/or hardware upgrades and is responsible for capacity monitoring
•   Pro-actively monitors the production environment
•   Leads others in technical initiatives across platforms / environments such as cost saving and timing.

Qualification Required & Experience

•   A degree in information technology
•   At least 4 years practical technical support experience

The person should have the following competencies:

•   Gaining Commitment
•   Decision Making
•   Initiating Action
•   Technical knowledge
•   Information Monitoring
•   Thinking Skills
•   Team orientation

Location: Accra

How To Apply For The Job

Suitably qualified and expeprienced applicants should submit their applications together with detailed CVs to:-

[email protected]

The position being applied for must be clearly stated in the subject line.

Closing Date: 10 June, 2015

 
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