Job Summary

•Lead the development and execution of the enterprise ICT growth strategy across Cloud, IoT, Cybersecurity, SaaS, and Unified Communications solutions, driving sustainable revenue growth, market share expansion, and customer value creation. Champion strategic account development, executive stakeholder engagement, and business transformation initiatives to strengthen MTN's market leadership, enhance customer satisfaction, and achieve long-term commercial and profitability objectives.

Job Context

•Dynamic and highly competitive telecommunication & ICT industry
•Evolving technology era
•Multi regulated environment
•Environmental, social and governance prioritized
•Regionalization structure implication
•Multinational environment – Technology Group best practices
•Continuous Infrastructural expansion
•Performance driven environment
•Diverse cultural environment
•Partnerships

Job Role

Financial Perspective

•Drive the enterprise ICT growth strategy to achieve revenue, profitability, market share, EBITDA, and shareholder value objectives across the Cloud, IoT, Security, SaaS, and Unified Communications portfolio.
•Lead investment planning, business case development, and commercial performance management to optimize ROI, sustainable growth, and strategic business outcomes.
•Provide market, sector, and financial insights to support executive decision-making and the achievement of business scorecard targets.

Internal Perspective

•Provide strategic leadership for enterprise ICT sales, portfolio management, and go-to-market initiatives to drive pipeline growth, sales effectiveness, and business performance.
•Oversee account planning, opportunity management, and sales governance processes to strengthen commercial execution and operational excellence.
•Guide the development and implementation of sales strategies, tools, and best practices to enhance customer acquisition, solution adoption, and revenue growth.

Customer Perspective

•Develop and execute strategic customer growth plans through a deep understanding of customer business drivers, industry dynamics, and technology requirements to increase revenue, customer market share, and solution adoption.
•Build and strengthen trusted customer relationships across key decision-makers and influencers to drive customer retention, strategic account growth, and long-term value creation across the enterprise segment.
•Lead the delivery of superior customer experiences by fostering collaboration across business functions, promoting best practices, and driving improvements in customer satisfaction and Net Promoter Score (NPS).

Stakeholder Perspective

•Foster strategic partnerships and collaboration with internal and external stakeholders to support business growth, solution delivery, and customer success.
•Influence and align cross-functional teams, partners, and business units to deliver integrated, value-driven ICT solutions and seamless customer experiences.
•Provide strategic insights, performance information, and decision support to guide business planning, governance, and stakeholder decision-making.

Qualification Required & Experience

Education

•Minimum First degree in IT/Computer Sc./Engineering or related discipline
•Relevant Certification(s) in IoT, Cloud, Sales, Industry, etc. will be an advantage

Experience

•Minimum of 8 years' relevant experience which includes:
•5 years’ experience in consultative selling of IoT and/or Cloud services in a managerial role
•Experience working in a medium to large organization
•Experience in Technical sales to quoted companies
•Experience in an ICT/Telecoms environment
•Experience in developing sales strategies and performance metrics.
•Experience in IoT Platform solution development environment.

Technical Competencies of:

•Enterprise ICT solutions, including Cloud, IoT, Unified Communications, and Digital Services.
•Solution selling and outcome-based sales methodologies.
•Proven business development and commercial growth capability.
•Business consulting and customer engagement skills.
•Financial, analytical, and business case development skills.
•Proven ability to develop and execute go-to-market and account growth strategies.
•Market dynamics, industry trends, and competitive intelligence.
•Data-driven decision-making and performance management capability.
•Leadership, planning, and stakeholder management skills.
•Customer focus with a commitment to enhancing customer experience and NPS.
•Telecommunications and enterprise technology landscape.

Must live the MTN Values of

•Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion

Must exhibit the MTN Vital Behaviors of

•Complete Candor, Complete Accountability, Active Collaboration & Get it done.

Location: Accra

How To Apply For The Job

Qualified applicants should indicate Vacancy Ref no: MTN-EBLCS269 as the email subject and ensure that CVs are saved in applicants’ names. Applications without the subject and CVs saved in their names will automatically be disqualified.

Interested and qualified applicants should send their Curriculum Vitae by 11th November 2026 to:

mtnghanarecruitment@mtn.com

Values are the core of MTN's Culture, our five values called "Live Yéllo" is the force that unites and inspires each of us to make an impact that matters in the world. Tell us: Which of our five Live Yello values resonates most with you and why? (Limit 250 words)

Closing Date: 20 November, 2026

Only shortlisted applicants will be contacted.