Job Vacancy For Oracle BRM Technical Support Consultant At Huawei Ghana

Role and Responsibilities:

•   Work in a production support environment to handle BRM application related issues
•   Adhere to SLAas set by the customer in terms of response/resolution time
•   The candidate will provide user support and respond to customers' queries
•   Performs root cause analysis for frequently occurring business challenges and develop strategy to resolve them.
•   Raises support documents/tickets with Oracle support system and follow up for solution
•   Responsible for configuring modules of OBRM including integrations as per the technical design/specifications
•   Responsible for handling AR and Gl related Financial/Business driven changes and development.
•   Responsible for creating products. discounts based on business needs
•   Responsible for the installing, configuring and tuning Oracle BRM application
•   Should be able to resolve production core dump issues
•   Resolve Billing and Invoicing issues.
•   Should have experience in integrating BRM with Oracle AIA/JCA Adaptor
•   Good experience in BRM discounting and real time pipeline
•   Responsible for bill runs and invoice generation till it gets completed

Qualification Required & Experience

•   A minimum of 4-7 years of experience in the implementatiOoicustomization of large scale BRM applications
•   Good understanding of Telecom BSS Billing with hands-on experience on OBRM 7.5
•   Experience of working on Pipeline Batch rating and Elastic charging engine, Order Flow. Pricing setup. Billing & invoicing. Payments &Adjustments, Billing time Discounts. Dunning ,GL and Third-Party Integrations.
•   Candidate Should have sound knowledge of ProducVDiscount Configuration and good knowledge of opcode customization.
•   Understanding of Intelligent network (IN) concepts, GSM Call flows (Voice & Data) and Diameter Protocol.
•   Candidate should have experience on configuring M14 Roaming pricings for Interconnect and Roaming Operators
•   Demonstrate a significant level of experience in overcoming and managing difficult and challenging situation.
•   Good knowledge of RDMS concepts, Java and Sal queries
•   Must have good analytical, troubleshooting and problem solving skills
•   Must be willing to work as a team
•   Excellent communication skills in English.
•   Good customer service skills and desire to work in a collaborative team environment.
•   Ability to apply the corporate core values to meet customer expectations and satisfaction.
•   Ability to provide leadership, sound judgment and supervision
•   Well developed observational skills and attention to details
•   Ability to arrange personal and team work routines and practices to make optimum use of time and resources
•   Ensure best application of allocated and available resources
•   Demonstrate a significant level of experience in overcoming and managing difficult and challenging situation.

Location: Accra

How To Apply For The Job

All applications must be sent via email:-

yanyush[email protected]

Applicants should specify in the subject of the mail, the position they are applying for. Each position is fixed term contract for a period not less than 1 year or more with the possibility of a renewal based on performance.

Closing Date: 07 August, 2015