Job Vacancy For Oracle Communitions Online Mediation Controller Technical Support Consultant At Huawei Ghana

Role and Responsibilities:

•   Work in a production support environment to handle Oracle OCOMC related issues
•   Adhere to SLA as set by the customer in terms of response/resolution time
•   Oracle OCOMC requirement to support production issues, defect fixes, small enhancements and provide fixes on requirement basis
•   Performs root cause analysis for frequently occurring business challenges and develop strategy to resolve them.
•   Raises support documents/tickets with Oracle support system and follow up for solution
•   Coordinates with Oracle support DBA, Technical/ Techno-functional teams to implement bug fixes and to deploy the same in production
•   Provides technical training to existing and new users on newfunclionalities
•   Responsible for customers' needs analysis, installation, migration. integration, and the deployment of OCOMC.
•   Responsible for CDR processing, reconciliation, addressing and resolving issues related to CDR processing
•   Work with internal and external clients in Mediation and Billing Operations as well as end users on daily basis.
•   Prepares status report/s to management as directed.

Qualification Required & Experience

•   Bachelor's degree in computer Science, Telecom Engineering, or related technical field from a recognized university.
•   A minimum of 4 - 7 years of experience in the implementation of largeismall scale Mediation and Offline charging system with Hands on experience particularly in Oracle OCOMC
•   Hands on experience in integrating OCOMC with OBRM and other downstream systems.
•   Good knowledge and exposure to Diameter protocol based online and offline charging interfaces
•   Basic Knowledge of Operating systems(Unix/Lnux),DB(oracle) and Applications
•   Should have good working knowledge in UNIX/LINUX environment
•   Basic knowledge of Shell scripting is must.
•   Knowledge of C/C++ and PLSQL is added advantage
•   Must have good analytical, troubleshooting and problem solving skills
•   Excellent communication skills in English.
•   Good customer service skills and desire to work in a collaborative team environment.
•   Ability to apply the corporate core values to meet customer expectations and satisfaction.
•   Ability to provide leadership, sound judgment and supervision
•   Well developed observational skills and attention to details
•   Ability to arrange personal and team work routines and practices to make optimum use of time and resources-
•   Ensure best application of allocated and available resources
•   Demonstrate a significant level of experience in overcoming and managing difficult and challenging situation.
•   Must have good analytical, troubleshooting and problem solving skills
•   Ensure best application of allocated and available resources

Location: Accra

How To Apply For The Job

All applications must be sent via email:-

[email protected]

Applicants should specify in the subject of the mail, the position they are applying for. Each position is fixed term contract for a period not less than 1 year or more with the possibility of a renewal based on performance.

Closing Date: 07 August, 2015
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