Job Summary
Company:
Liberty Consultant LTD
Categories
Job Vacancy For Performance Analyst
Job Description:
• Support product teams, especially the product or service manager, to identify ‘what good looks like’ and to develop hypotheses
• Collect relevant and accurate data from digital and offline sources (e.g. call Centre data), including by managing and developing analytics instrumentation - working with development colleagues
• Take responsibility for audit and testing of data collection
• Produce accurate, engaging and actionable analysis of online and offline data sources to derive priority user needs and user behavior
• Work closely with user researchers to combine the ‘what’ and ‘why’ of user behavior
• Provide recommendations for action based on user data in easily understandable and engaging ways - such as show and tells, blog posts, dashboards
• Actively participate in a performance and data analysis community of practice, assisting with training and knowledge transfer of digital analysis principles to wider audiences and expanding your own and others’ data analysis skills
• Participate in the development of the vision for data / analytics architecture and workflow across the organization, including instrumentation, tagging and user management
• Share examples of best practice in digital performance management across government, contributing to the Government Service Design Manual and blogs
• Identify delivery obstacles to improving performance measurements and working with teams to overcome those obstacles
• For services, ensuring the performance requirements set out in the Digital by Default Service Standard are met
Qualification Required & Experience
• First Degree in relevant field with 2years working experience.
Location: Spintex, Accra
How To Apply For The Job
Interested candidate should send their CVs to:
libertyconsultanthr@gmail.com
Closing Date: 30 June, 2020