JOB FUNCTION:

• The successful candidate will join our team as the Manager of Sales Support and Performance in the Sales and Distribution Department.
• This individual will report to the Head of Sales Operations and Planning.
• The Sales Support and Performance Manager will provide support to all sales channels in the regions to achieve objectives related to acquisition, distribution, and Mobile Financial Services (MFS) sales.
• This role will be carried out in accordance with AT policies and procedures, focusing on the ongoing improvement of both current and future performance at AT.

Key Responsibilities

• Conduct data analysis to identify performance gaps and best practices, providing actionable insights to support the regional team in driving improved results.
• Manage the timely renewal and approval of all Distributor and Electronic Vendor contracts to ensure compliance and continuity.
• Collaborate with the regional team on sales planning and the development of effective go-to-market strategies.
• Monitor inventory levels to ensure that Distributors and Vendors always maintain adequate stock.
• Ensure MSISDNs assigned to Vendors and Distributors are not recycled, maintaining data integrity and operational efficiency.
• Execute retailer engagement campaigns using the ERS-CVM tool to boost secondary and tertiary sales performance.
• Perform system and software audits to identify and mitigate fraudulent activities, ensuring operational security.
• Monitor the functionality of sales short codes and SIM registration applications, ensuring all platforms operate as expected.

Required Qualification and Experience

• Bachelor’s degree in business administration, Marketing, Economics, or knowledge in a related field.
• Minimum of three (3)- Four (4) years of working experience with 2 years or more in sales operations, distribution management, or telecom/vendor relations.
• Proven experience in data analysis and sales performance reporting.
• Proven ability to work in a team-oriented, collaborative environment.

Core Competencies

• Excellent technical knowledge in distribution management and its strategic significance to airtime growth
• Can do with positive attitude with good communication skills.
• Ability to manage multiple projects and priorities simultaneously in an organized manner, ensuring timelines are met.
• Excellent leadership and management qualities to coach and develop skills within the Sales team.
• Able to plan and prioritize work and time to meet changing requirements and short timescales
• Strong process, planning and people management skills
• Ability to build and sustain strong positive business relationship both internally and externally
• Strong analytical and problem-solving skills.
• Strong communication and collaboration skills, especially in cross-functional and regional teams.
• High attention to detail and accuracy in handling contracts, audits, and inventory data.
• Results-oriented with a proactive approach to process improvement and campaign execution

Technical Skills

• Proficient in Microsoft Excel and data analytics tools (e.g Power or similar).
• Familiarity with telecom tools and platforms such as ERS SIM registration systems, and short codes.
• Understanding telecom fraud prevention practices.
• Ability to run system audits and troubleshoot basic software performance issues.

Location: Accra

How To Apply For The Job

Interested and qualified applicants should send their Applications & Curriculum Vitae to:

Recruitment@ppl.net.gh

Kindly indicate the role you are applying for in the email subject.

Closing Date: 27 June, 2025

Ready to be part of our dynamic and innovative team? At AT, we enhance the value of our employees by providing long-term growth and opportunities in an ever-evolving work environment. Our values are at the core of what we do and represents who we are, Simplicity, Transparency and Relevance. Initiate your journey to be part of our world-class team and experience a rewarding career.