Job Vacancy For Senior Manager, Brands & Communication

Job Summary:

• Responsible for contributing to the overall MTN Brand performance through superior brand positioning, an integrated TTL brand communication, a TTL engaging digital media and event sponsorship strategies.

Job Role Key Tasks:

Key Tasks:

Lead the execution of MTN Ghana marketing strategy which includes input into the MTN Ghana business plan and the execution of the strategies there off, including the following:

• Brand positioning (ATL, Print, OOH, digital & Customer Connection touch points)
• Brand communication across all relevant media channels including Digital/social media
• Media Profiling and Intelligence (Customer/Consumer & Products)
• Alignment to Mission, Vision and Strategic themes
• Developing and Implementing a 360 Communications plan to impact Brand awareness and recognition for the Business across all its portfolios Consumer, Mobile Financial Services (MFS), Enterprise and Digital.
• Develop relationship with key media to ensure growth in coverage both online and offline.
• Communicate the Brand to internal customers and stakeholders alike ensuring MTN compliance standards
• Provide accurate, timely and actionable research/analysis on: Advertising media landscape, Media Inflation, social media trends, Brand Tracking Reports etc.
• Lead through end to end project management the delivery of MTN Ghana’s events, sponsorships, media concepts etc. to ensure a return on investments both financially and to the brand.
• Build a clear and coherent Customer and Competitor Knowledge insights for decision making across the entire customer touch points.
• Advice on reporting systems and reports to be incorporated into business and update the leadership on customer and competitor reports for decision making.
• Liaise with Customer Relations division in addressing digital channel/social media engagement with the brand and Customers
• Provide of ongoing and ad hoc reports on key Customer Experience elements of the business.

Supervisory/Leadership/Managerial Complexity:

• Set goals and objectives for direct reports, monitor progress and maintain motivation
• Manage performance of team.
• Identify staff training and development needs and implement necessary actions
• Responsible for Career management of team
• Input in hiring talents.
• Create an enabling culture and environment for team to deliver on business objectives

Qualification Required & Experience

• Bachelor’s Degree in Business and other related qualifications
• Post Graduate degree (Marketing and Brand Communications preferably) is an added advantage


• 8 years multi-faceted marketing experience with corporate / multinational organizations
• A minimum of 5 Years at Managerial Level with exposure to Brands & Communication management
• Experience in brand positioning aligned to market and market trends


Professional/ Technical Competencies:

• Communication & Messaging
• Appreciation of the telecommunications ecosystem
• Project management
• Research and Statistical analysis and interpretation
• Brand management
• Business risk management(Marketing, branding, reputation)
• Knowledge of issue management strategies and crisis communication
• Media relations management
• Quality assurance
• Strategic agility

Skills & Physical Competencies:

• Ability to manage conflict, accountability, self and team performance.
• Innovative, takes initiative, result oriented and develops self consistently
• Leadership skills, customer centric, collaborative and ability to coach & develop direct reports
• Trustworthy, integrity and ethical in dealings
• Ability to focus on priorities and plans, manages and monitors work effectively
• Good written and verbal communication, presentation Skills,
• Facilitation and consulting skills
• Negotiation skills
• Global thinker, Analytical thinking and Problem solving abilities.
• Ability to handle issues with tact and diplomacy
• Ability to manage own time and workload and juggle conflicting priorities

Location: Accra

How To Apply For The Job

Interested and qualified applicants should send their Curriculum Vitae to:

[email protected]

Closing Date: 29 September, 2021

Only shortlisted applicants will be contacted.