Job Vacancy For Soft Skills Trainer & Youth Coach

About us:

Youth Empowerment Synergy (YES-Ghana) is an ECOSOC-accredited NGO at the forefront of youth development policy, practice and research in Ghana. For more than 15 years, we have provided tailored skills training for youth, leading to improvements in their leadership, financial literacy, entrepreneurship and life planning skills. Through our service delivery, we have provided education, skills training, and technical support to thousands of youth and helped them transition to self and wage employment. Our research has contributed to filling the gap in youth data and the evidence base for public policy. And, we continue to use our national appeal and grassroots constituency, through our Voices of Youth Coalition, to advocate and campaign for youth-inclusive policies at all levels. We are entering an exciting phase of growth at YES-Ghana and are looking for new people to help take us forward.

Purpose of the role:

• As a Soft Skills Trainer & Youth Coach, you will deliver training and coaching to a diverse group of young people who want to develop critical employability skills.
• This will require you to deploy a comprehensive curriculum covering entrepreneurship, financial literacy, life skills, and work readiness. In addition, you will become a trusted coach that young people will look up to for their job search and/or business development assistance.
• Your day-to-day tasks will include mentoring, supporting, training, and guiding young people, including youth from deprived communities with little or no education, and young people with disabilities or other special needs. Your role will require patience, understanding and adaptability to meet youth participants’ individual needs in order to ensure that person-centred approach.
• On top of your demonstrated experience in doing this kind of work, you will benefit from an extensive development and be certified as a master trainer in soft skills and youth coaching.
• Coupled with ongoing personal and professional development opportunities, you will be positioned to offer the best possible support that young people need to succeed in their transition to self or wage employment.
• If you are passionate about youth innovation, believe in the potential of social innovation, and enjoy working in a fast-paced and creative organisation, then we would love to hear from you.


• Provide demand-driven training in entrepreneurship, financial literacy, life skills, and work readiness, based on assessment of the needs of youth participants
• Design participatory learning approaches and styles in order to engage and retain youth participants for the length of their training and coaching commitments
• Develop, deliver and maintain individual and group training plans, evidence of participation and other training documentation as required; research, develop and customise learning materials suitable for a range of coaching and learning settings
• Schedule and lead one-on-one and group coaching sessions to assist young people in writing and editing their CVs and proofreading job applications; schedule and lead separate sessions for young people seeking business development assistance to start, improve, or formalise their own enterprises
• Respond appropriately to queries, concerns and grievances of youth participants
• Maintain training and coaching documentation and systems
• Report any observed issues with delivery of each intake to the Youth Hub Curator
• Oversee the application of training and assessment practices and ensure that training and assessment strategies are applied effectively; conduct and ensure all training and assessment activity meets quality compliance in accordance with international standards
• Monitor and maintain record of participant attendance and other relevant information as required
• Contribute to the process of evaluation of the general quality and performance of training and coaching assistance; implement youth-centred participant pre-training and post-training assessments and feedback systems; provide input into quality assessments and performance appraisals of overall Hub services and programmes
• Participate in planning across the year to raise awareness of the Hub and its services, including delivering a range of events and promotions that link with key national and international mobilisations (such as youth day, global entrepreneurship week, etc)
• Undertake the necessary checks to ensure safeguarding compliance of young people who are accessing Hub services; respond swiftly to issues and have a proactive problem-solving approach and feedback loop so that young people accessing Hub services can see what resolution or changes have been put in place
• Assist with the collection and compilation of M&E data, and the preparation of regular progress reports on Hub activities, including progress towards weekly and monthly targets and delivery on specific indicators
• Other duties may be required from time to time, including responsibilities which require work on weekends and holidays for which time off in lieu (TOIL) may be taken

Qualification Required & Experience

Person specification:

• Experience in delivering employability skills training to young people
• Experience working with disengaged/unemployed youth
• Experience of effective engagement with youth people in a group/training setting
• Experience in using participatory and activity-based training methods to deliver training and assessment activities in youth training programme
• Strong administrative and organisational skills, with the ability to maintain a high standard of
• accuracy in all aspects of paperwork under highly compliant contracts
• High degree of motivation, initiative and time management skills
• Professional attitude, pleasant personality and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise; dependability; attention to detail
• Experience in working with young people in a youth club or community centre setting
• The ability to engage young people and seek feedback
• Fluency in English required, alongside Twi, Ga and/or Ewe

Salary & benefits:

• Competitive salary structure
• Accra Cost of Living allowance
• 13th month salary
• SSNIT contributions
• Medical and dental cover
• Group Personal Accident cover
• Time off in lieu (TOIL)
• Annual leave
• Sick leave
• Parental leave (maternal and paternal)
• 2 weeks Christmas and New Year break
• Professional development initiatives

Location: Accra

How To Apply For The Job

Please submit a one-page motivation letter and an updated CV to

[email protected] Please use Soft Skills Trainer & Youth Coach as the subject line of your email.

Be sure to highlight in the motivation letter how specifically you meet the qualifications, skills and experience requirements for this role. Due to capacity constraints, only shortlisted applicants will be contacted.

Closing Date: 09 February, 2020