Job Vacancy For Tools Sales and Support Representative

Sandvik is committed to representivity in the composition of its employees and creation of job opportunities across all sectors of the population.

Job Title: Tools Sales and Support Representative (2 Positions)

Purpose of Job

•   Sales and Technical support for Sandvik Rock Tools offering to the Mining and Construction customer base


•   Optimise sales and profitability of Sandvik Rock Tools
•   Training and coaching of relevant internal & customer personnel in rock tools
•   Work closely with service and training personnel to optimise knowledge across departments including logistics to ensure effective forecasting of Rock Tools
•   Customer site visit on regular basis with written reports
•   To facilitate customer selection and ordering of rock tools
•   To facilitate customer warranty claims and process
•   Work as part of a Multi-disciplinary account and product team to ensure high level must win projects are delivered in time and within budget
•   To conduct trials and testing of new products at customers sites
•   Liaise with the factories to stay ahead of product development, as well as knowledge transfer back to the optimise sales opportunities
•   Effective coaching and training of dealer personnel responsible for growing the sandvik offering in West Africa
•   Preparedness to utilize working tools: CRM and system 21 software as to deliver results and capture data
•   Develop customer relationships to ensure customers have a positive experience and remain loyal to the Sandvik brand
•   Ensure that all activities are carried out in accordance with company values and current company policies and procedures
•   Takes responsibility for personal development and enhancement of skills
•   Takes responsibility for own safety as well as looking out for team members in line with statutory safety requirements, standards and company policy

Qualification Required & Experience

•   Degree in Mining or Mechanical Engineering or trade background with equivalent technical knowledge, service, account management and associated product sales experience
•   Minimum of 5 years experience in Rock Tools/Surface/Underground Mining and operational exposure (Underground exposure will be an advantage)
•   French language skills will be an advantage
•   Must possess good written and oral communication skills
•   Computer literate and ability to write detailed reports
•   Drivers license C (driving experience in heavy duty mining environments will be an advantage)

Special Requirements

•   This position is available at Pakyi No.1 (Near Kumasi) with a high level of Mobility required
•   Successful applicants would be required to work at SMC sites in Ghana and other West Africa countries

Location: Pakyi Near Kumasi

How To Apply For The Job

Suitable applicants can send their CV's marked "TSSR" by email to:

[email protected]

Closing Date: 02 July, 2019
Hide me
Enter Your Email Address To Receive Free Daily Job Opportunities in Ghana
Enter your email address:
Show me