JOB PURPOSE

The TSS Trainer is responsible for planning, conducting, coordinating and implementing a comprehensive training program for the sales force. The training components will be geared towards new hires, existing sales staff and sales professionals who seek one-on-one assistance.

The TSS trainer will ensure that Field staff are equipped with the knowledge skills and behaviours required to provide quality sales to our customers, thus increasing the productivity of the sales force.

THE WAY WE WORK

You are open-minded and passionate, and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency. You lead by example and promote the “bottom-up” approach to work that has made Tigo a leader in every market in which we operate

Key Responsibilities

•   Together with the TSS Manager: identify, recommend and update the content of the TSS program to meet the business strategy
•   Ensure Direct Sales Force’s (DSF) development needs are identified, and gaps closed
•   Plan and Facilitate trainings in accordance with the TSS Curriculum
•   Ensure that the development plan is clearly communicated and owned by the DSF
•   Conduct trainings as per the TSS calendar
•   Provide feedback to management and the Go-To-Market team when required
•   Continuous follow up on the development of the students
•   Build knowledge and a winning culture within the direct sales Force
•   Weekly reporting on the activities that will be taking place
•   Ensure compliance with the TSS Curriculum and alignment with the business strategy
Ensure that top performers are recognized and rewarded accordingly by Tigo

Qualification Required & Experience

•   Degree in Sales/Marketing, Education or Human Resource Management
•   Train the trainer certification will be an added advantage
•   2-3 years’ experience as a trainer or training officer in a business industry environment
•   Experience as a sales or field trainer will be desirable
Experience with MS Power point and Excel

CORE COMPETENCIES

•   Ability to engage in effective and persuasive negotiations
•   Strong interpersonal and communication skills, and the ability to work effectively with a wide range of cultures in a diverse community
•   Maturity and the ability to work collaboratively with management teams throughout the organization, such that you’re perceived to be a valuable expert
•   Exceptional time management and organizational skills required
•   Ability to make effective and persuasive speeches and presentations
•   Ability to build Tigo’s direct sales forces as Tigo ambassadors
•   Full ability to speak and read in the English language is a must

Location: Accra

How To Apply For The Job

Interested and qualified candidates should

Click Here To Apply Online

Closing Date: 15 September, 2014

When you join Tigo, you join a team where your skills, ideas and technical know-how can do more than contribute to the bottom-line. You'll be exposed to enormous experience, great network and a workforce full of talents with youthful exuberance.

At Tigo we are all salesmen and we are responsible for our own development. We consider each vacancy as a development opportunity for Tigo Employees and we develop both the business and people together.