Job Summary

•   Deliver outstanding client service by executing financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing.
•   Resolve account service issues and respond to client inquires promptly and effectively.
•   Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
•   Drive efforts in the branch to identify and implement a positive overall client experience.
•   Deepen client relationships by effectively executing all services and referring bank products while achieving goals through daily sales activities and branch sales promotions.
•   Proactively educate clients on utilizing available access channels (i.e. ATM, Online and Telephone Banking).
•   Continuously learn new and existing products through sales aids (features, benefits, fees, etc.).

Qualification Required & Experience

•   Money-handling experience desired
•   Excellent verbal and written communication skills
•   Analytical and problem solving skills
•   Basic computer skills
•   Retail/sales experience preferred
•   Client service orientation

Location: Accra

How To Apply For The Job

Please forward CV to:-

servicecaresolution2@gmail.com

Closing Date: 19 February, 2015