{Confidential,Accra,Full-Time, GH,N/A, N/A,30 May-2014};
An IT Services company working for the financial services industry is seeking to recruit young professional for an entry level position in its operations unit
Role Summary
• Monitoring of third party interface connections and providing general system operational support
Main Responsibility
• Manage day-to-day operations of the monitoring system to ensure stability, reliability and availability of services for all connected third parties
• Provide first/second level support to resolve system failures
• Learn and use existing business system application to perform operational tasks as may be required
• Review and analyse close of day system reports
Key Skills
• Strong troubleshooting skills
• Customer-oriented and security-minded working philosophy
• Excellent interpersonal, written and verbal communication skills with clients, unit mates, and other internal colleagues
• Willingness to take on challenges and learn new applications
Qualification Required & Experience
Technical skills: At least one year experience in services management and monitoring or related activity
Education: A degree in Computer Science or a related discipline
Location: Accra
How To Apply For The Job
Interested persons should email their application letters, CVs and copies of certificates to:-
IT.monitoring2014@gmail.com
Closing Date: 16 May, 2014