Posts Tagged ‘Customer Service Jobs in Ghana’

Job Vacancy For Customer Service Personnel (SHS Graduate Can Apply)

Posted on: February 23rd, 2016 by Ghana Jobs

{Confidential,Accra,Full-Time, GH,N/A, N/A,22 Mar-2016};

A reputable software company is seeking to employ the following personnel: Customer Service Personnel

Qualification Required & Experience

•   Minimum WASSEC or SSCE
•   A higher qualification will be an advantage

Location: Accra

How To Apply For The Job

Send your CV to:

[email protected]

Closing Date: 22 March, 2016

Job Vacancy For Customer Service Officer At Melliss Quarry Ltd (Kissi, Cental Region)

Posted on: November 11th, 2015 by Ghana Jobs

{Melliss Quarry Ltd,Kissi-Central Region,Full-Time, GH,Degree / HND, 2 year,23 Nov-2015};

Job Summary

Reporting to the Senior Quality Management Officer, the incumbent will be working at our 24-hour Customer Service Centre and responsible for the following duties:-

•   Provide professional and efficient customer service support, including handling incoming calls / enquiries from customers and calls for emergency repair services
•   Assist to schedule / arrange job assignments to the Technicians
•   Perform data entry to SAP system and data updates
•   Shift duties, including overnight shift may be required
•   An attractive night shift allowance will be provided

Qualification Required & Experience

•   Degree/ HND
•   At least 2 years of experience
•   Good communication skills and strong sense of responsibility
•   Good command of written and spoken English
•   Good knowledge of Microsoft applications software

Location: Kissi, Cental Region

How To Apply For The Job

Send Application and CV to:-

[email protected]

Closing Date: 23 November, 2015

Job Vacancy For Sales/Customer Service Support Officer (3 Positions Available)

Posted on: February 11th, 2015 by Ghana Jobs

{Confidential,Ghana,Full-Time,GH,N/A,N/A,28 Feb-2015};

A leading manufacturing company in the roofing industry invites applications from suitably qualified persons for the following positions: Sales/Customer Service Support Officer (3 positions)

Job Summary

•   Attached to our Marketing Department, the prospective Candidates will be dealing with existing Customers and also supporting the marketing team to source for prospective Customers/Clients.

Qualification Required & Experience

•   Possess at least HND Certificate is essential.
•   At least three years progressive and relevant experience, preferably gained in a manufacturing industry.
•   Excellent computer skills (Microsoft Outlook, Word and Excel).
•   Good customer service skills.
•   Professional attitude with good attention to detail and deadline oriented.
•   Knowledge in roofing will be an added advantage.
•   Must have  excellent oral and written communication skills

Location: Accra

How To Apply For The Job

Please send your application, CV and details of your referees to:

[email protected]

Closing Date: 17 February, 2015

•   Indicate the position being applied for e.g. ‘Sales/Customer Service Support Officer ’ in the subject area of your e-mail application.
•   NB: Only short listed candidates will be contacted.

Job Vacancy For Female Customer Service Personnel (Kumasi)

Posted on: January 30th, 2015 by Ghana Jobs

{Confidential,Ghana,Full-Time,GH,N/A,N/A,28 Feb-2015};

Job Summary

•   Preparing customers’ orders
•   Communicating courteously with customers by phone or face to face
•   Handling customer complaints
•   Solving customers’ problems by reporting to supervisor
•   Keeping accurate records of customers
•   Briefing new customers on purchasing procedure
•   Any other task that may be assigned by supervisor.

Qualification Required & Experience

•   Must at least have an HND or Bachelor’s degree in any relevant subject area
•   Must have at least one year experience
•   Must live within the Kumasi Metropolis
•   Must be female

Location: Kumasi

How To Apply For The Job

Interested persons should forward their CV and cover letter (DO NOT send as attachments) to this email address:

[email protected]

Closing Date: 04 February, 2015

Job Vacancy For Female Customer Service Personnel (Kumasi)

Posted on: January 13th, 2015 by Ghana Jobs

{Confidential,Ghana,Full-Time,GH,N/A,N/A,28 Jan-2015};

Job Summary

•   Preparing customers’ orders
•   Communicating courteously with customers by phone or face to face
•   Handling customer complaints
•   Solving customers’ problems by reporting to supervisor
•   Keeping accurate records of customers
•   Briefing new customers on purchasing procedure
•   Any other task that may be assigned by supervisor.

Qualification Required & Experience

•   Must at least have an HND or Bachelor’s degree in any relevant subject area
•   Must have at least one year experience
•   Must live within the Kumasi Metropolis
•   Must be female

Location: Kumasi

How To Apply For The Job

Interested persons should forward their CV and cover letter (DO NOT send as attachments) to this email address:

[email protected]

Closing Date: 18 January, 2015

Job Vacancy For Customer Service Officers (6 Positions Available) At Legacy Capital Microfinance Company Ltd

Posted on: December 16th, 2014 by Ghana Jobs

{Legacy Capital Microfinance Company Ltd,Ghana,Full-Time,GH,N/A,N/A,28 Jan-2015};

Legacy Capital Microfinance Company Ltd is an equal opportunity employer and fast growing company in Ghana.

Our company invites applications for suitably qualified applicants for the following position:- Customer Service Officers

Job Description

•   Maintain appointment diary either manually and electronically
•   Prepare correspondence and documents
•   Schedule appointments
•   Receiving clients
•   Any other job assigned to the individual

Qualification Required & Experience

•   Must have a minimum of first degree in the relevant field
•   Knowledge of computers and relevant software application
•   Verbal and written communications skills
•   Knowledge of customer service principles and practice
•   Professional personal presentation and customer service orientation skills
•   A minimum of 2 years experience in a similar discipline

Location: Accra

How To Apply For The Job

Applicants should send their application letter and CV together with supporting documents and contact details of three referees to the address below:-

The Managing Director,
Legacy Capital Microfinance Company Ltd
P.O.Box 19210,
Accra, Ghana

Or

HS No. F359/1, 3RD Crescent,
Kuku Hill, Osu, Accra

or email us:-

[email protected]

Closing Date: 31 December, 2014

Job Vacancy For Customer Service Executives At Prudential Solutions

Posted on: November 17th, 2014 by Ghana Jobs

{Prudential Solutions,Ghana,Full-Time,GH,N/A,N/A,28 Dec-2014};

A reputable Hospitality Management Training and Recruitment Organization with clients such as hotels, restaurants, shopping malls, casinos, bars and banquet facilities around the country is seeking to engage the services of competent, committed and result-oriented persons to fill the position below:- Customer Service Executives

Location: Accra

How To Apply For The Job   

Qualified applicants should submit their CV indicating their location and position(s) desired to:-

[email protected]

Or Tel:

0269-713232 / 0545-284113 / 0302-976144

Closing Date: 30 November, 2014

Job Vacancy For Customer Service Manager

Posted on: November 3rd, 2014 by Ghana Jobs

{Confidential,Ghana,Full-Time,GH,N/A,N/A,30 Nov-2014};

A reputable institution in Accra is looking for an experienced person to direct, coordinate and control the activities of excellent customer.

Location: Accra

How To Apply For The Job

Applicants should kindly call the number below:-

0244-212914

Closing Date: 20 November, 2014

Job Vacancy For Customer Service Representative At Teledataict ltd

Posted on: October 24th, 2014 by Ghana Jobs

{Teledataict ltd,Ghana,Full-Time,GH,N/A,N/A,30 Nov-2014};

Job Summary

Offer customer support services to customers on phone which includes:

•   Provide help and advice to customers using company policies or services
•   Communicate courteously with customers by email
•   Investigate and solve customers’ problems, which may be complex or long-standing
•   Keep accurate records of discussions or correspondence with customers using CRM with the aim of building relationship with clients and providing a link for the next interaction
•   Read and understand product descriptions and manuals as well as customer complaints
•   Promptly answer customer queries on phone and take customer complaints and satisfy them
•   Provide up to date, accurate and appropriate information to customers
•   Carrying out campaigns/surveys from time to time
•   Provide customer feedback to management for improvement
•   Undertake basic problem elimination and escalation to appropriate persons
•   Resolving internet and data issues to ensure customer satisfaction.
•   Offering billing and tariff advise online to customers.
•   Performing changes and update to customers’ accounts in accordance with their requestØ

Qualification Required & Experience

•   First Degree from any recognized institution in any related field
•   Strong experience in Telecommunication Customer Services
•   Experience in inbound and outbound Customer Service Approaches
•   Knowledge of market research methodologies
•   Commercial awareness
•   Excellent analytical skills
•   Numerical skills
•   Communication skills

Location: Accra

How To Apply For The Job

Please forward your application to:-

[email protected]

Closing Date: 23 November, 2014

Job Vacancy For Customer Service Manager (Accra, Bolga and Wa)

Posted on: August 13th, 2014 by Ghana Jobs

{Confidential,Ghana,Full-Time,GH,N/A,N/A,30 Sep-2014};

A reputable security company has the following vacancy for immediate employment:- Customer Service Manager

Qualification Required & Experience

•   A minimum qualification of Degree, HND or related certificate.
•   Must have at least two (2) years work experience in similar job

Age: Applicants should be between 30 and 45 years

Location: Accra, Bolga and Wa

How To Apply For The Job

All interested applicants should address their application to the Managing Director and sent it by email to the following address;-

[email protected]

Closing Date: 30 August, 2014

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