Posts Tagged ‘Tigo Jobs in Ghana’

Job Vacancy For RF Optimisation Supervisor At Tigo

Posted on: July 10th, 2014 by Ghana Jobs

{Tigo,Accra,Full-Time, GH,N/A, N/A,30 Jul-2014};

Role Purpose

To issue and enforce optimisation strategies, in order to deliver  and maintain a high quality radio network

Key Responsibilities

1. Network Optimization
Deliver excellent quality network and ensure that all KPIs are always within their target benchmarks (2G/3G).
Research into features and new optimisation strategies that will lead to quality radio network delivery Cluster KPIs
Overall network KPIs
Cluster POA

2. Cluster KPIs ownership
To take ownership of KPI’s of all the cluster. Perform RF parameter optimization, radio features and prepare performance monitoring report.

•   Improvement of radio network performance by adopting the right approach.
•   Network performance statistic data analysis, drive test data analysis, signal tracing data analysis and troubleshooting to improve network performance.
•   Technical support on RNP&O issues and communication with internal customers.
•   Daily 2G/3G optimization based on RNO Tools-MRR,NCS,WNCS,UTR,GPEH,FAS
•   Capacity and Coverage dimensioning for 2G/3G Network
•   KPI definition and management, Create/Customize 2G/3G BO/Optima report templates
•   WCDMA Features Activation and Parameters tuning Cluster KPIs
•   Cluster POA

POA on congested/low utilization sites, CE utilisations, HS, EUL codes blockings

3. Drive test & Benchmarking reports and analysis

To analyze drive test results and to generate reports with recommendations and actions.
To secure quality benchmarking activities. Drive Test Database  reports
Benchmarking reports

4. Customer Complaints

Lead the team in Co-ordinating with Strategic Quality to resolve customer complaints, to propose and to implement actions to improve network quality and coverage.
User Complaints Report

5. Planning

•   Assist the planning/projects teams with placement of new sites.
•   Design radio Site network for capacity and coverage.
•   To prepare, perform, analyze and present network interference studies. Nominal plan
•   Frequency plan
•   Interference report

SCOPE – CONTEXT – COMMUNICATION – DECISION

•   All radio network planning and optimization activities
•   Context

Communication

•   INTERNAL: Planning and Radio Network Engineering, Operations, NOC and Rollout departments
•   EXTERNAL: Other MIC radio teams

Decisions making power
New sites location, change database parameters, change radio physical parameters

Qualification Required & Experience

Knowledge

•   GSM & UMTS, cellular technologies, radio planning, cellular optimization, statistics management, drive testing, optimization and planning tools.

Skills

•   GENERIC: Team building, POA follow up
•   JOB SPECIFIC: radio propagation, frequency planning, radio optimization, understanding of radio features (BSS)
•   OTHER REQUIREMENTS: preferred vendor knowledge (Ericsson)

Location: Accra

How To Apply For The Job

Interested and qualified candidates should

Click Here To Apply Online

Or email us on:

[email protected]

Closing Date: 30 July, 2014

When you join Tigo, you join a team where your skills, ideas and technical know-how can do more than contribute to the bottom-line. You’ll be exposed to enormous experience, great network and a workforce full of talents with youthful exuberance.

At Tigo we are all salesmen and we are responsible for our own development. We consider each vacancy as a development opportunity for Tigo Employees and we develop both the business and people together.

Job Vacancy For Planning Analyst of PMO At Tigo

Posted on: February 4th, 2014 by Ghana Jobs

{Tigo,Accra,Full-Time, GH,N/A, N/A,28 Feb-2014};

Role Purpose

Ensure timely process of all CAPITAL and OPERATIONAL transactions from factory to the financial system; helping the Financial Manager to monitor the progress of projects and aiding PMO streamline processes by centralizing CAPEX and OPEX transactions.

Key Responsibilities

Centralised CAPEX

•   Ensure that all CAPEX PRs are raised for FACTORY using the appropriate CAR.
•   Track all PRs raised, following up to ensure that PRs are released on time for project inception.
•   Following up on PO raised; ensuring goods are received and invoice processed.
•   Monitor the completion of projects and ensuring that PAC, FAC& DIC are received on time and copy delivered to Fixed asset for capitalization.
•   Assist Finance Manager at the end of the month to compile all completed projects for accruals.
•   Provide stakeholders with weekly status’ on PRs and POs.

PMO Culture and Change Management

•   Support the implementation of PMO Culture
•   Support all change management activities.
•   Escalate Feedback

Centralised OPEX

•   Raise all PRs and ensure that the appropriate expense account is used.
•   Track all PRs raised, following up to ensure that PRs are released on time.
•   Following up on PO raised; ensuring goods are received and invoice processed.
•   Provide stakeholders with weekly status’ on PRs and POs and accruing all goods received at the end of month.

Complementary Task

•   Collecting and reviewing on a monthly basis; per diems and allowances for drivers and supervisors at the FACTORY, for onward submission to HR.
•   Facilitate the signing of new contract and renewals of expired ones and copies forwarded to the vendors on time.
•   Attending to any other task assigned as and when the need arises.

Qualification Required & Experience

Experience Required: 1-2 Years

Desirable Education: Bachelor

KNOWLEDGE – SKILLS – EXPERIENCE

Knowledge:

•   Cellular Technologies, Project Accounting, Business Administration, and reporting capability

Skills:

Job Specific:-

•   The ability to multitask and solve problems , Good analytical ability and a results oriented person
•   OTHER REQUIREMENTS: : 4 “E’s” individual – Energetic, Energizing others, Edge to make decisions, Execute decisions

Location: Accra

How To Apply For The Job

Interested and qualified candidates should

Click Here To Apply Online

Closing Date: 18 February, 2014

When you join Tigo, you join a team where your skills, ideas and technical know-how can do more than contribute to the bottom-line. You’ll be exposed to enormous experience, great network and a workforce full of talents with youthful exuberance.

At Tigo we are all salesmen and we are responsible for our own development. We consider each vacancy as a development opportunity for Tigo Employees and we develop both the business and people together.

Job Vacancy For Aerial Rigger At Tigo

Posted on: January 15th, 2014 by Ghana Jobs

{Tigo,Accra,Full-Time, GH,N/A, N/A,31 Jan-2014};

Role Purpose

Responsible for Field Maintenance (Radio links)

Key Responsibilities

•   Installation of all antennas – BTS and microwave
•   Installation of all feeder cables.
•   Maintenance works on all towers such as works on all antenna mounts, greasing etc.
•   Assist Radio Access in trouble shooting and replacement of defective antennas, dishes and feeder cables.
•   Alignment of all microwave antennas for long and short distance links.
•   Supervise painting of towers.
•   Ensure that aviation lights are functioning
•   Assist Radio Network Engineers in Antennae optimizations.
•   Ensure all operation on all towers are done safely with all the right safety wares
•   Partake in link acceptance and ensure links meets international standards.
•   Any other duties that may be assigned from time to time

Qualification Required and Experience

•   Basic knowledge in Electronics Engineering
•   1 or 2 years experience in Rigging

Location: Accra

How To Apply For The Job

Interested and qualified candidates should

Click Here To Apply Online

Closing Date: 31 January, 2014

When you join Tigo, you join a team where your skills, ideas and technical know-how can do more than contribute to the bottom-line. You’ll be exposed to enormous experience, great network and a workforce full of talents with youthful exuberance.

At Tigo we are all salesmen and we are responsible for our own development. We consider each vacancy as a development opportunity for Tigo Employees and we develop both the business and people together.

Job Vacancy For Customer Care Interface Engineer At Tigo

Posted on: November 6th, 2013 by Ghana Jobs

{Tigo,Accra,Full-Time, GH,N/A, N/A,30 Nov-2013};

Role Purpose

To take care of all Fault Management activities (level 1 support, escalation, tracking of corrective actions, analyses of all activities from “fault” to “ticket closed”)

Key Responsibilities

You will drive and be the key owner to the following responsibilities:

Reporting

•   Ensure daily, weekly and monthly reports for all trouble tickets are delivered on time.
•   Analyse weekly outages and produce trends to provide visibility on the network availability.
•   Ensure daily, weekly and monthly reports for all trouble tickets are delivered on time.
•   Maintain a centralized database of all network faults.
•   Investigate and resolve customer complaints related to the system.
•   To escalate to the relevant team in case the level 1 support is inefficient.
•   Follow up on all trouble tickets opened and assist to resolve the fault.

Internal controls

•   Execute of change orders from other departments and ensure all change orders are properly closed and filed
•   Ensure daily A log transfer is dumped appropriately for IT department for compliance
•   To implement all Internal Control related to Fault Management.

Qualification Required & Experience

•   First Degree in Electrical\Computer\Telecom Engineering
•   At least one (1) year work experience in a similar or related field

Location: Accra

How To Apply For The Job

Interested and qualified candidates should

Click Here To Apply Online

Closing Date: 21 November, 2013

When you join Tigo, you join a team where your skills, ideas and technical know-how can do more than contribute to the bottom-line. You’ll be exposed to enormous experience, great network and a workforce full of talents with youthful exuberance. At Tigo we are all salesmen and we are responsible for our own development. We consider each vacancy as a development opportunity for Tigo Employees and we develop both the business and people together.

Job Vacancy For Corporate Sales Team Lead At Tigo

Posted on: November 6th, 2013 by Ghana Jobs

{Tigo,Accra,Full-Time, GH,N/A, N/A,30 Nov-2013};

JOB PURPOSE

The Corporate Sales Team lead will support the Corporate Sales Supervisor in coordinating the monthly schedule of the sales team, training sales executives on all Tigo products and services, leading the sales team and controlling and supervising all activities of the sales team.

THE WAY WE WORK

You are open-minded, proactive, result-oriented, and passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity, professionalism and transparency.

Key Responsibilities

CORE RESPONSIBILITIES

•   Developing new business through strategic leads generation and management
•   Coordinating all sales activities of corporate Sales Team to meet sales and revenue targets
•   Leading sales team in corporate presentations, negotiations and closing sales deals
•   Planning and implementing sales routing and prospecting
•   Assist in recruiting, training and maintaining corporate sales force.
•   Maintaining relationships with existing and potential clients
•   Contribute to revenue generation through ensuring total collection of postpaid bills.
•   Preparation and submission of weekly and monthly reports on sales projections and performance

Qualification Required & Experience

•   University degree, business/service oriented. Not excluding
•   1 year of Managerial experience in customer service
•   2 to 3 years of Operational experience in leading sales team

EXPERIENCE

•   At least 2 years relevant work experience in Sales
•   Good interpersonal skills
•   Good Knowledge of MS Office skills including Excel, Power Point and Word
•   Strong organizational skills and problem solving abilities
•   Good Communication skills
•   Ability to work under little or no supervision

Location: Accra

How To Apply For The Job

Interested and qualified candidates should

Click Here To Apply Online

Closing Date: 21 November, 2013

When you join Tigo, you join a team where your skills, ideas and technical know-how can do more than contribute to the bottom-line. You’ll be exposed to enormous experience, great network and a workforce full of talents with youthful exuberance. At Tigo we are all salesmen and we are responsible for our own development. We consider each vacancy as a development opportunity for Tigo Employees and we develop both the business and people together.

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