{Royal Air Maroc,Ghana,Full-Time,GH,N/A,N/A,31 Jul-2015};

Royal Air Maroc is a major player in the air transport sector in Africa. As part of its development in Ghana, we are looking for a Commercial Agent in Accra.

Qualification Required & Experience

•   Holder of”BAC +2″ (equivalent to a Technical or Commercial Diploma) with a minimum of 3 years working experience in a similar position (Travel agency,Ticketing, Airport services etc.)
•   The applicant must be under 35 years of age
•   Must perfectly master in English and computing tools and applications

Location: Accra

How To Apply For The Job

“Thanks for sending your application to the address:-

ramaccra@royalairmaroc.com

or to our office in Accra at the following address .

Silver Star Tower,
First Floor,
Liberation road,
Airport Accra-Ghana

•   Letter of motivation;
•   Curriculum Vitae;
•   Copies of Qualifications and Work Certificates
•   Copies of qualifications (originals must absolutely be presented the day of interviews);
•   Copy of valid Passport.

Closing Date: 10 July, 2015

{Royal Air Maroc,Ghana,Full-Time,GH,N/A,N/A,30 Jun-2015};

Royal Air Maroc is a major player in the air transport sector in Africa. As part of its development in Ghana, we are looking for a Commercial Operating Officer in Accra.

Job Summary

Based in Accra and attached to the Regional Representation RAM. As such, as a Commercial Operating Officer, you will be in charge of the following missions.

•   Assist the Officer in charge of stopover in handling the company aircafts at stopover
•   Conduct activities at stopover in accordance with the company’s quality standards
•   Master subcontract at stopover.

Qualification Required & Experience

•   Holder of “BAC +2” (equivalent to a Technical or Commercial Diploma) with a minimum of 3 years working experience in a similar position (airport service, initiated handling in ticketing etc.)
•   Real man / woman of the field, must master the aircaft handling process at stopover.
•   Rigorous, diplomat and must demonstrate excellent service management capabilities.
•   Must perfectly master English, French and local languages

Location: Accra

How To Apply For The Job

Send your application to the email address:-

ramaccra@royalairmaroc.com

or to our office in Accra At the following address:-

Silver Tower, First Floor,
Liberation road,
Airport
Accra-Ghana

Closing Date: 18 June, 2015

•   Letter of motivation for the position
•   Curriculum vitae
•   Copies of certificates / qualifications (Originals must absolutely be presented the day of interviews)
•   Copy of valid passport

{Airline Company,Accra,Full-Time, GH,N/A, N/A,30 Aug-2013};

This new flagship airline would connect the sub-region with the rest of the world. As part of the start-up team of executives, the relevant position would enable you to have a solid input to the success and direction of this exciting new venture. These are exciting opportunities for experienced professionals. As one of the senior executives within the business you will be a key member of the team to set and develop your department.

As part of the senior management team, you will develop all policies, procedures and systems for a new Airline and will have direct responsibility for the development and implementation of the strategy for this new Airline. We offer competitive compensation and benefit packages.

Report directly to the Chief Customer Officer (CXO).

•   The Head of Inflight Services will set the strategy and policy for the Inflight Services Department and is responsible for the effective leadership and management of all cabin crew ensuring that the highest levels of safety, service, regulatory compliance and operational efficiency are achieved and maintained throughout the network.
•   This position also carries the responsibility to influence the behaviour of cabin crew to deliver exceptional service and exceed expectations.
•   You will be expected to define, implement and influence all cabin crew related customer experience standards and processes.
•   You will also be responsible for best practices related to crew management and Inflight Services to ensure a highly engaged workforce that is informed, high performing and aligned to the customer experience deliverables.

Qualification Required & Experience

•   Excellent management, communication, interpersonal and leadership skills are an absolute requirement for this role.
•   Capable of innovating and implementing process improvements and coaching/mentoring others.
•   Fluent in written/spoken English is essential but written/spoken French would be desirable.
•   Minimum 4 – 6 years people leadership experience including performance management
•   Previous experience as a Flight Attendant will be considered an asset
•   Proven ability to provide high level of customer service and anticipate and understand guest needs

Location: Accra

How To Apply For The Job

If you meet the requirements and are interested in joining our team, please send your CV to:-

smtaccra@gmail.com and specify your desired position.

Closing Date: 26 July, 2013

{Airline Company,Accra,Full-Time, GH,N/A, N/A,30 Aug-2013};

This new flagship airline would connect the sub-region with the rest of the world. As part of the start-up team of executives, the relevant position would enable you to have a solid input to the success and direction of this exciting new venture. These are exciting opportunities for experienced professionals. As one of the senior executives within the business you will be a key member of the team to set and develop your department.

As part of the senior management team, you will develop all policies, procedures and systems for a new Airline and will have direct responsibility for the development and implementation of the strategy for this new Airline. We offer competitive compensation and benefit packages.

Reports directly to the Managing Director

Responsible for the safe and reliable operation of the airline. The COO is accountable for oversight and maintenance of the Operations division. In that remit the COO will need extensive operational experience to lead and ensure that the following departments are run to an excellent standard:

•   Engineering
•   Flight Operations
•   Security
•   Regulatory compliance
•   Maintenance
•   Ground Operations
•   Flight technical services

The COO is expected to develop and maintain excellent level of operating performance through increased reliability and close working relationships with other divisions in order to maintain world class service delivery.

He/she will be responsible for achieving improved efficiencies through the implementation of new tools and technologies and ensuring that the cost efficiency plans are driven.

Qualification Required & Experience

•   Demonstrable strength in obtaining results through a clear focus on goals and accountability, communications, and knowledge of the business.
•   15 years experience in Aviation / Airline industry
•   Education to graduate level
•   Previous experience as flight operations director advantageous
•   At least 5 years Operational management experience with proven qualification
•   Experience working within a busy international airline
•   Previous post holder preferable
•   Strategic thinker with a strong diagnostic mind

Location: Accra

How To Apply For The Job

If you meet the requirements and are interested in joining our team, please send your CV to:-

smtaccra@gmail.com and specify your desired position.

Closing Date: 26 July, 2013

{Airline Company,Accra,Full-Time, GH,N/A, N/A,30 Aug-2013};

This new flagship airline would connect the sub-region with the rest of the world. As part of the start-up team of executives, the relevant position would enable you to have a solid input to the success and direction of this exciting new venture. These are exciting opportunities for experienced professionals. As one of the senior executives within the business you will be a key member of the team to set and develop your department.

As part of the senior management team, you will develop all policies, procedures and systems for a new Airline and will have direct responsibility for the development and implementation of the strategy for this new Airline. We offer competitive compensation and benefit packages.

Reports directly to the Chief Commercial Officer

Description:

•   She/he will be responsible for developing and implementing the airline’s flight network and deploying our aircraft fleet. Will be in charge of planning, developing & implementing flight schedules and schedule optimization and efficiency.
•   Will also be responsible for identifying & prioritizing network expansion opportunities and making recommendations on route mix, flight frequency, seasonality.
•   She/he will be managing the slot approval process with airports and liaising with potential new airports to discuss commercial & operational requirements., etc and building relationships with the relevant aviation authorities to facilitate network growth and assisting the team in preparing traffic rights applications where necessary

Qualification Required & Experience

•   A graduate with preferably a degree in Statistics, Economics, Mathematics, Engineering
•   3 years of relevant work experience, preferably in aircraft scheduling
•   Proven ability to develop financial models and manage projects efficiently
•   Advanced knowledge of schedule planning tools preferred
•   Exceptional analytical & research skills and ability to produce meaningful insights and make recommendations
•   Strong commercial awareness/acumen and excellent inter-personal skills with the ability to develop relationships at all levels

Location: Accra

How To Apply For The Job

If you meet the requirements and are interested in joining our team, please send your CV to:-

smtaccra@gmail.com and specify your desired position.

Closing Date: 26 July, 2013

{Airline Company,Accra,Full-Time, GH,N/A, N/A,30 Aug-2013};

This new flagship airline would connect the sub-region with the rest of the world. As part of the start-up team of executives, the relevant position would enable you to have a solid input to the success and direction of this exciting new venture. These are exciting opportunities for experienced professionals. As one of the senior executives within the business you will be a key member of the team to set and develop your department.

As part of the senior management team, you will develop all policies, procedures and systems for a new Airline and will have direct responsibility for the development and implementation of the strategy for this new Airline. We offer competitive compensation and benefit packages.

Reports directly to the Managing Director

Role

•   Responsible for making sure customers’ journey with the airline is always smooth, pleasant and memorable. As the head, you will be responsible for total experience creation across all touch points of our customers’ journeys.
•   You will be in charge of all aspects of the end to end customer experience – for design, customer experience management, inflight services, cabin crew, on board media, airport services and our lounges, call centres, and our online presence.
•   You will also head up the brand strategy for the company and have responsibility for the development of the brand identity and overall vision through sponsorship, advertising and marketing communications.
•   Your ideas, energy and strategic thinking will ensure achievement of the vision and continuous improvement in our offerings.

Qualification Required & Experience

•   Experience in a leadership role with responsibility for brand customer will be ideal
•   Experience working for a brand renowned for delivering excellent customer experience is a must
•   We will consider candidates working in hospitality, airline, airport, financial services, telecom and branding industries
•   A minimum of 5 years experience in senior management position is required
•   Experience in 2 of the following: airport operations, product and service development, marketing or inflight services will be an advantage

Location: Accra

How To Apply For The Job

If you meet the requirements and are interested in joining our team, please send your CV to:-

smtaccra@gmail.com and specify your desired position.

Closing Date: 26 July, 2013

{Airline Company,Accra,Full-Time, GH,N/A, N/A,30 Aug-2013};

This new flagship airline would connect the sub-region with the rest of the world. As part of the start-up team of executives, the relevant position would enable you to have a solid input to the success and direction of this exciting new venture. These are exciting opportunities for experienced professionals. As one of the senior executives within the business you will be a key member of the team to set and develop your department.

As part of the senior management team, you will develop all policies, procedures and systems for a new Airline and will have direct responsibility for the development and implementation of the strategy for this new Airline. We offer competitive compensation and benefit packages.

Reports directly to the Chief Customer Officer (CXO)

Responsibilities

•   Ensuring the highest standards of products and services are continuously developed and implemented for that will ensure we deliver excellent customer service and exceed expectations.
•   Analyse customer data, hospitality and industry trends to support new product ideas and enhance existing products.
•   Arrange for all key stakeholders to be consulted on implementation practicalities, draw up project plans,regularly review progress ensuring project implementation targets are met and continue to review ongoing performance of the product/service against initially evaluated objectives.
•   Encourage staff and other internal stake holders to make well thought out and practical new product ideas, maintaining processes for tapping such ideas and completing comprehensive evaluations of the same.

Qualification Required & Experience

•   Must be a University graduate or degree holder
•   Comprehensive knowledge of products and processes within passenger services, passenger support services and baggage services
•   Understanding of customer trends
•   Ability to produce implementation plans and monitor progress
•   Ability to propose product improvement recommendations and solutions to problems
•   Ability to present, evaluate, and analyse data
•   Project management and leadership skills
•   Knowledge of Basic Aviation rules and regulations
•   Well versed with In flight Service Standards and Procedures

Location: Accra

How To Apply For The Job

If you meet the requirements and are interested in joining our team, please send your CV to:-

smtaccra@gmail.com and specify your desired position.

Closing Date: 26 July, 2013

{Airline Company,Accra,Full-Time, GH,N/A, N/A,30 Aug-2013};

This new flagship airline would connect the sub-region with the rest of the world. As part of the start-up team of executives, the relevant position would enable you to have a solid input to the success and direction of this exciting new venture. These are exciting opportunities for experienced professionals. As one of the senior executives within the business you will be a key member of the team to set and develop your department.

As part of the senior management team, you will develop all policies, procedures and systems for a new Airline and will have direct responsibility for the development and implementation of the strategy for this new Airline. We offer competitive compensation and benefit packages.

Reports directly to the Managing Director

Role:

•   He/She will be responsible for achieving all commercial aspects of the company
•   The Chief Commercial Officer will be responsible for identifying new commercial opportunities and driving growth across the Company’s business activities
•   Through a strategic approach to market and business development, the Chief Commercial Officer will significantly shape the development of the Company’s strategy by maximizing flight revenue and optimizing ancillary revenue opportunities. The Chief Commercial Officer will also play an instrumental role in working with teams responsible for customer aspects to deliver customer service excellence
•   She/he will be responsible for the commercial budget to meet the Company’s strategic and operational business plans

Qualification Required & Experience

•   The ideal candidate should have at least 10 years relevant experience in Aviation industry, a related sector or a fast moving service industry or a fast moving service industry at a senior level
•   Experienced in at least 2 of the following aspects will be helpful:
1) Sales and Revenue Management
2) Network planning and analysis
3) marketing

Location: Accra

How To Apply For The Job

If you meet the requirements and are interested in joining our team, please send your CV to:-

smtaccra@gmail.com and specify your desired position.

Closing Date: 26 July, 2013